Job description
Responsibilities
- Maintain a clean, safe and welcoming environment by monitoring cleanliness standards, ensuring patient areas and equipment are clean, tidy and ready for use.
- Coordinate non-clinical ward services including stock management, ordering supplies, checking refrigerators, reporting maintenance issues and liaising with domestic and catering teams.
- Support patients by preparing drinks and snacks, assisting with meal services, maintaining patients' belongings safely and providing chaperone support when required.
- Work closely with the multidisciplinary team to ensure the ward runs efficiently while maintaining high standards of health and safety, confidentiality and patient experience.
What experience/skills are needed:
- Excellent customer service, communication and interpersonal skills with a caring and professional approach.
- Able to work independently, use initiative and work effectively as part of a team.
- GCSEs (or equivalent), customer service experience and a Basic Food Hygiene Certificate (or willingness to work towards one).
- Previous housekeeping experience and knowledge of manual handling or COSHH are desirable but not essential.
Additional information
- Flexibility to work the required shift pattern, including weekends and bank holidays where necessary.- This post is subject to an Enhanced DBS check and NHS pre-employment screening.
Job description
Job responsibilities
Responsibilities
- Maintain a clean, safe and welcoming environment by monitoring cleanliness standards, ensuring patient areas and equipment are clean, tidy and ready for use.
- Coordinate non-clinical ward services including stock management, ordering supplies, checking refrigerators, reporting maintenance issues and liaising with domestic and catering teams.
- Support patients by preparing drinks and snacks, assisting with meal services, maintaining patients' belongings safely and providing chaperone support when required.
- Work closely with the multidisciplinary team to ensure the ward runs efficiently while maintaining high standards of health and safety, confidentiality and patient experience.
What experience/skills are needed:
- Excellent customer service, communication and interpersonal skills with a caring and professional approach.
- Able to work independently, use initiative and work effectively as part of a team.
- GCSEs (or equivalent), customer service experience and a Basic Food Hygiene Certificate (or willingness to work towards one).
- Previous housekeeping experience and knowledge of manual handling or COSHH are desirable but not essential.
Additional information
- Flexibility to work the required shift pattern, including weekends and bank holidays where necessary.- This post is subject to an Enhanced DBS check and NHS pre-employment screening.