Housekeeper

MEETING NUTRITIONAL NEEDS 1. To assist patients to order food that meets their dietary requirements.2. To promote a pleasant environment for eating, i.e. remove any clutter from tables.3. Take responsibility for food stores, ensuring it is clean at al times, i.e. discard out of date food, stock rotation.4. To ensure temperature of ward fridge is monitored as per trust policy.5. To ensure food in fridge is labelled and stored correctly.6. To take responsibility for the staff fridge, i.e. discard out of date food MAINTAINING THE ENVIRONMENT1. To establish a pleasant and welcoming atmosphere to patients, visitors and staff.2. To carry out monitoring of service To establish delivery related to cleaning, food, linen and the environment, with particular attention to the bathrooms and toilets (at agreed intervals).3. To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner to Estates.4. To monitor response times for maintenance and report any issues to the Team Manager.5. To maintain the cleanliness of all nursing equipment and trolleys.6. To liaise with staff following the discharge of a patient with regards to the cleaning of the bed/bedroom in preparation for a new admission.7. Check curtains/blinds are in good working order and rectify any faults.8. To ensure that all alcohol gel dispensers are cleaned and replenished.9. Monitor that correct waste management is being adhered to, especially confidential waste.10. Keep notice boards and tidy and check that all posters/flyers are laminated and in date.11. Keep patient information boards and displays up to date and clean and tidy. CLINICAL1. Facilitate and support the development of appropriate personal care2. Facilitate and support self help, communication and social skills acquisition3. Assist and promote independence with activities of daily living4. Ensure appropriate records are maintained under the direction of the qualified practitioner.5. Contribute to the involvement of service users, and carers/relatives in the delivery of care6. Provide reassurance and support to service users and carers/family7. Work collaboratively within the Care team to ensure that service users needs are met8. Recognise and respond appropriately to urgent and emergency situations9. Provide escort for service users and undertake transfer of service users as directed10. Report any concern regarding service user care to the Qualified Practitioner11. Support an individuals equality, diversity and rights. GENERAL1. To ensure personal privacy, dignity and confidentiality is maintained at all times.2. To assist with bed making, where appropriate, ensuring an adequate supply of linen is available at all times.3. Liaise with domestic supervisor when deep cleaning is needed.4. Ensure any items of broken or severely soiled furniture are reported to the Team Manage and collection and disposal arranged.5. To receive and welcome visitors.6. To respond to telephone calls in a courteous manner.7. To receive and pass information to others, maintaining confidentiality.8. To ensure cost effective use of resources.9. To respond to patient concerns through communication with nursing staff.10. To promote effective communication with patients, colleagues, other professionals and visitors to the trust.11. Maintain a professional image at all times. Job description Job responsibilities MEETING NUTRITIONAL NEEDS 1. To assist patients to order food that meets their dietary requirements.2. To promote a pleasant environment for eating, i.e. remove any clutter from tables.3. Take responsibility for food stores, ensuring it is clean at al times, i.e. discard out of date food, stock rotation.4. To ensure temperature of ward fridge is monitored as per trust policy.5. To ensure food in fridge is labelled and stored correctly.6. To take responsibility for the staff fridge, i.e. discard out of date food MAINTAINING THE ENVIRONMENT1. To establish a pleasant and welcoming atmosphere to patients, visitors and staff.2. To carry out monitoring of service To establish delivery related to cleaning, food, linen and the environment, with particular attention to the bathrooms and toilets (at agreed intervals).3. To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner to Estates.4. To monitor response times for maintenance and report any issues to the Team Manager.5. To maintain the cleanliness of all nursing equipment and trolleys.6. To liaise with staff following the discharge of a patient with regards to the cleaning of the bed/bedroom in preparation for a new admission.7. Check curtains/blinds are in good working order and rectify any faults.8. To ensure that all alcohol gel dispensers are cleaned and replenished.9. Monitor that correct waste management is being adhered to, especially confidential waste.10. Keep notice boards and tidy and check that all posters/flyers are laminated and in date.11. Keep patient information boards and displays up to date and clean and tidy. CLINICAL1. Facilitate and support the development of appropriate personal care2. Facilitate and support self help, communication and social skills acquisition3. Assist and promote independence with activities of daily living4. Ensure appropriate records are maintained under the direction of the qualified practitioner.5. Contribute to the involvement of service users, and carers/relatives in the delivery of care6. Provide reassurance and support to service users and carers/family7. Work collaboratively within the Care team to ensure that service users needs are met8. Recognise and respond appropriately to urgent and emergency situations9. Provide escort for service users and undertake transfer of service users as directed10. Report any concern regarding service user care to the Qualified Practitioner11. Support an individuals equality, diversity and rights. GENERAL1. To ensure personal privacy, dignity and confidentiality is maintained at all times.2. To assist with bed making, where appropriate, ensuring an adequate supply of linen is available at all times.3. Liaise with domestic supervisor when deep cleaning is needed.4. Ensure any items of broken or severely soiled furniture are reported to the Team Manage and collection and disposal arranged.5. To receive and welcome visitors.6. To respond to telephone calls in a courteous manner.7. To receive and pass information to others, maintaining confidentiality.8. To ensure cost effective use of resources.9. To respond to patient concerns through communication with nursing staff.10. To promote effective communication with patients, colleagues, other professionals and visitors to the trust.11. Maintain a professional image at all times.