Housekeeping Supervisor

Principal duties to includeThis list is intended to summarise key responsibilities and is not exhaustive. 1. To provide effective supervision of Hotel Services staff, in order to deliver the cleaning service to the required standard. Ensure their welfare needs are being met 2. Support Hotel Services Supervisor with the staff rotas, to ensure the service is adequately covered. Maintain staff records with regards to training, leave, sickness and ESR 3. Ensure cleaning schedules are being followed and records accurately kept of cleaning undertaken, curtain changing, deep cleans, water flushing etc 4. Make sure staff are wearing the correct uniform and using appropriate PPE in accordance with IPC guidelines and method statements 5. Ensure cleaning chemicals are ordered, stored and correctly used in accordance with COSHH guidelines. Cleaning cupboards should be stocked, tidy and contain up to date method cards, risk assessments and COSHH folders. Monitor and control stock in the main store to agreed stock levels. Ensure no excessive ordering or stockpiling 6. Audit cleaning standards using Micad audit tool. Undertake technical audits to make sure correct cleaning procedures, equipment and procedures are being used. Undertake face to face patient audits relating to cleaning and food. 7. Work alongside staff to assist and support in the delivery of the cleaning service. This is a working supervisor position and there will be a requirement to work shifts at times of staff shortages. 8. Provide induction training for new members of staff. Ensure team are compliant with statutory and mandatory training and support them if required with completing on line training. Maintain own training and attend courses and meetings relevant to the role 9. Report any equipment failures, breakage or IT issues in accordance with local procedures 10. Report any incidents on the Datix system 11. Be able to deal in the first instance with any staff issues. Refer to Hotel Services Supervisor/ Hotel Services Manager as appropriate. Support the staff in development and assist with the annual appraisals 12. Be very flexible in your approach. Step in and cover shifts within the housekeeping and wider Hotel Services team (catering and portering) to help with staffing shortfalls, if required. 13. The role can be physically demanding, and staff will spend most of their shift walking or standing. Some lifting and handling of goods will be required as well as use of cleaning machine 14. To act as advised in accordance with statutory regulations relating to Health and Safety, COSHH, Fire Safety, Manual Handling, Food Safety, Infection Control Policy and NHS Guidance. 15. To attend training sessions and follow Department and Trust Policies and Procedures. 16. To be able to communicate with service users regarding provision of service. Job description Job responsibilities Principal duties to includeThis list is intended to summarise key responsibilities and is not exhaustive. 1. To provide effective supervision of Hotel Services staff, in order to deliver the cleaning service to the required standard. Ensure their welfare needs are being met 2. Support Hotel Services Supervisor with the staff rotas, to ensure the service is adequately covered. Maintain staff records with regards to training, leave, sickness and ESR 3. Ensure cleaning schedules are being followed and records accurately kept of cleaning undertaken, curtain changing, deep cleans, water flushing etc 4. Make sure staff are wearing the correct uniform and using appropriate PPE in accordance with IPC guidelines and method statements 5. Ensure cleaning chemicals are ordered, stored and correctly used in accordance with COSHH guidelines. Cleaning cupboards should be stocked, tidy and contain up to date method cards, risk assessments and COSHH folders. Monitor and control stock in the main store to agreed stock levels. Ensure no excessive ordering or stockpiling 6. Audit cleaning standards using Micad audit tool. Undertake technical audits to make sure correct cleaning procedures, equipment and procedures are being used. Undertake face to face patient audits relating to cleaning and food. 7. Work alongside staff to assist and support in the delivery of the cleaning service. This is a working supervisor position and there will be a requirement to work shifts at times of staff shortages. 8. Provide induction training for new members of staff. Ensure team are compliant with statutory and mandatory training and support them if required with completing on line training. Maintain own training and attend courses and meetings relevant to the role 9. Report any equipment failures, breakage or IT issues in accordance with local procedures 10. Report any incidents on the Datix system 11. Be able to deal in the first instance with any staff issues. Refer to Hotel Services Supervisor/ Hotel Services Manager as appropriate. Support the staff in development and assist with the annual appraisals 12. Be very flexible in your approach. Step in and cover shifts within the housekeeping and wider Hotel Services team (catering and portering) to help with staffing shortfalls, if required. 13. The role can be physically demanding, and staff will spend most of their shift walking or standing. Some lifting and handling of goods will be required as well as use of cleaning machine 14. To act as advised in accordance with statutory regulations relating to Health and Safety, COSHH, Fire Safety, Manual Handling, Food Safety, Infection Control Policy and NHS Guidance. 15. To attend training sessions and follow Department and Trust Policies and Procedures. 16. To be able to communicate with service users regarding provision of service.