Housing Officer or Assistant

Your new company We are currently recruiting for an experienced Housing Officer or Housing Assistant to join a busy and customer-focused housing team on a temporary contract for an initial period of 3 months, with the potential for extension.This is an excellent opportunity to support a well-established social housing organisation and make a real difference to local communities.Your new role • Managing a designated housing patch and providing tenancy management support • Dealing with tenant enquiries and resolving housing-related issues • Supporting allocations, voids and lettings processes • Assisting with rent arrears recovery and income management activities • Investigating anti-social behaviour complaints and tenancy breaches • Conducting home visits and estate management inspections • Maintaining accurate housing records and case notes • Delivering a high standard of customer service to tenants and stakeholders What you'll need to succeed • Previous experience in a Housing Officer, Housing Assistant or similar housing management role • Knowledge of social housing legislation and best practice • Excellent communication and customer service skills • Ability to manage a varied caseload and prioritise workload effectively • Strong IT skills and experience updating housing management systems • A full UK driving licence and access to transport would be advantageous What you'll get in return Temporary contract with immediate start available Initial 3-month assignment with potential for extension Competitive hourly rate Opportunity to gain experience within a respected social housing organisation Supportive and collaborative team environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk