Job description
The HR Advisor will support the delivery of a professional, proactive and commercially focused HR service across the business. The role will provide advice and guidance on a broad range of HR matters, supporting managers and employees while contributing to the achievement of business objectives.
Core Responsibilities
• Provide proactive, commercially focused HR support and guidance to managers and employees across the business.
• Support the HR Business Partner in delivering the people strategy and HR business plan.
• Advise and support managers on employee relations matters, including disciplinary, grievance, absence management, capability, probation and performance management cases, ensuring compliance with employment legislation and company policy.
• Manage end-to-end recruitment activities, ensuring a positive candidate and hiring manager experience.
• Administer and coordinate employee lifecycle activities, including onboarding, probation reviews, contractual changes and offboarding processes.
• Maintain accurate employee records and HR systems, ensuring compliance with GDPR and employment legislation.
• Produce and analyse HR metrics and management information to identify trends and support business decision-making.
• Support the development, implementation and review of HR policies, procedures and best practice.
• Lead or contribute to HR projects and continuous improvement initiatives.
• Manage day-to-day HR enquiries, providing timely, practical and commercially sound advice.
• Build effective working relationships across the business, promoting employee engagement and a positive workplace culture.
• Handle confidential and sensitive information with professionalism, discretion and integrity.
• Provide support and cover for the HR Business Partner as required.
• To support the Training & Reception Co-ordinator as required.
Specific Responsibilities
COMMERCIAL
• To liaise with service providers, including recruitment agencies and suppliers, ensuring commercial value and effective service delivery.
• To liaise directly with candidates, suppliers and stakeholders by telephone, email and face-to-face, managing interviews, recruitment activities, terms of business and HR-related enquiries.
• To manage and maintain intranet-based HR policies, ensuring they remain compliant with current legislation and are effectively communicated across the business.
• To coordinate and support the delivery of development and training events in conjunction with the Training Administrator, ensuring activities are well-organised, achieve their objectives and add value to the business.
TECHNICAL
• To act as a key user and subject matter expert for the HRIS, driving system improvements and ensuring data integrity.
• To effectively manage multiple priorities and competing deadlines within a fast-paced environment.
• To demonstrate a high level of competence in Microsoft Office applications, particularly Excel, Word and PowerPoint.
• To maintain accurate HR records, reports and documentation with excellent attention to detail.
• To provide expert guidance on HR policies, procedures and employment legislation, ensuring consistent application across the business.
• To produce and analyse HR data and management information to support business decision-making and identify trends.
• To maintain a sound understanding of employment legislation and HR best practice, ensuring advice and guidance provided to managers is accurate, consistent and compliant.
• To work alongside the Training Administrator to deliver HR and people-focused initiatives that drive performance, engagement and cultural development in line with the Business Plan.
GENERAL
• To act as a trusted HR contact for managers and employees, providing professional advice and support across all areas of the employee lifecycle.
• To proactively manage day-to-day HR activities, providing timely and effective support across the business.
• To promote a culture of continuous improvement and seek opportunities to enhance HR processes, systems and ways of working.
• To develop and deliver training and guidance on HR policies, procedures and employee relations matters as required.
• To deliver specific actions within the HR Business Plan, supporting the achievement of departmental and business objectives.
• To provide an effective, proactive and professional employee lifecycle service, including recruitment, onboarding, development and offboarding activities.
• To deliver a commercially focused HR service that adds value to the business and supports organisational success.
• To handle confidential and sensitive information with discretion, professionalism and integrity.
• To support and/or lead HR projects and initiatives as required.