HR Manager

HR Team Management • Lead, manage and develop the HR team, ensuring a high-quality and responsive HR service. • Provide regular supervision, coaching and performance management for direct reports. • Allocate workload across the team and ensure priorities are managed effectively. • Support the professional development of HR team members. • Monitor team performance and identify opportunities for continuous improvement. Employee Relations • Provide expert advice and guidance to managers on all employee relations matters. • Support and coach the HR Advisor in managing employee relations cases. • Lead on complex employee relations matters including: Disciplinary, grievance, sickness absence, capability, performance management, flexible working, redundancy, TUPE and appeals. • Ensure matters are managed fairly, consistently and in accordance with employment legislation and organisational policies. Recruitment and Workforce • Oversee the end-to-end recruitment process across the organisation. • Support managers with recruitment planning and workforce requirements. • Ensure recruitment processes promote equality, diversity and inclusion. • Oversee onboarding and induction processes. • Monitor recruitment activity and identify opportunities to improve attraction and retention. Policies and Employment Compliance • Maintain and regularly review the Staff Handbook and HR policies. • Ensure policies reflect current employment legislation and NHS/general practice best practice. • Draft new policies and procedures where required. • Support the implementation of new legislation and organisational change. Management Support • Build effective relationships with managers across the organisation. • Coach managers to improve confidence in people management. • Provide pragmatic and commercially focused HR advice. • Support organisational change projects where required. Performance and Attendance • Support managers in managing performance issues. • Oversee sickness absence management processes. • Monitor absence trends and produce reports where appropriate. • Support Occupational Health referrals and wellbeing initiatives. Health and Safety Support • Support the organisation in maintaining compliance with Health & Safety legislation. • Work alongside operational managers to ensure Health & Safety policies remain up to date. • Coordinate Health & Safety audits and monitor action plans. • Support accident reporting and investigations where required. • Liaise with external Health & Safety providers. HR Systems and Reporting • Maintain accurate HR records and personnel files. • Produce HR reports and workforce metrics. • Monitor KPIs including: Recruitment, absence, turnover, employee relations and mandatory training. • Identify trends and recommend improvements. Organisational Development • Support organisational change and service development. • Promote employee engagement initiatives. • Support learning and development activities. • Assist with succession planning and workforce planning. General Responsibilities • Maintain confidentiality at all times. • Ensure compliance with GDPR. • Promote equality, diversity and inclusion. • Maintain professional standards. • Undertake any other duties appropriate to the role. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Post-holders must adhere to the following principles: In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with Aspiro policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health and Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Aspiro health & safety policy, the health & safety manual and the Aspiro infection control policy and published procedures. This will include: • Using personal security systems within the workplace according to Aspiro guidelines. • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. • Making effective use of training to update knowledge and skills. • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. • Active reporting of health and safety hazards and infection hazards immediately when recognised. • Keeping own work areas clean and overseeing Site Managers in the maintenance of general standards of cleanliness consistent with the scope of their role • Undertaking periodic infection control training (minimum annually). • Reporting potential risks identified to the Aspiro Management Team. Equality & Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: • Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Aspiro procedures and policies, and current legislation. • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Job Description Reviews This job description is intended to provide an outline of the key tasks and responsibilities only; the list is non-exhaustive. There may be other duties required of the post holder commensurate with their position. This description will be open to regular review and may be amended in light of developing or changing services, or as part of an individual performance review process. All members of staff should be prepared to take on additional duties or relinquish existing duties to maintain the efficient running of Aspiro. Job description Job responsibilities HR Team Management • Lead, manage and develop the HR team, ensuring a high-quality and responsive HR service. • Provide regular supervision, coaching and performance management for direct reports. • Allocate workload across the team and ensure priorities are managed effectively. • Support the professional development of HR team members. • Monitor team performance and identify opportunities for continuous improvement. Employee Relations • Provide expert advice and guidance to managers on all employee relations matters. • Support and coach the HR Advisor in managing employee relations cases. • Lead on complex employee relations matters including: Disciplinary, grievance, sickness absence, capability, performance management, flexible working, redundancy, TUPE and appeals. • Ensure matters are managed fairly, consistently and in accordance with employment legislation and organisational policies. Recruitment and Workforce • Oversee the end-to-end recruitment process across the organisation. • Support managers with recruitment planning and workforce requirements. • Ensure recruitment processes promote equality, diversity and inclusion. • Oversee onboarding and induction processes. • Monitor recruitment activity and identify opportunities to improve attraction and retention. Policies and Employment Compliance • Maintain and regularly review the Staff Handbook and HR policies. • Ensure policies reflect current employment legislation and NHS/general practice best practice. • Draft new policies and procedures where required. • Support the implementation of new legislation and organisational change. Management Support • Build effective relationships with managers across the organisation. • Coach managers to improve confidence in people management. • Provide pragmatic and commercially focused HR advice. • Support organisational change projects where required. Performance and Attendance • Support managers in managing performance issues. • Oversee sickness absence management processes. • Monitor absence trends and produce reports where appropriate. • Support Occupational Health referrals and wellbeing initiatives. Health and Safety Support • Support the organisation in maintaining compliance with Health & Safety legislation. • Work alongside operational managers to ensure Health & Safety policies remain up to date. • Coordinate Health & Safety audits and monitor action plans. • Support accident reporting and investigations where required. • Liaise with external Health & Safety providers. HR Systems and Reporting • Maintain accurate HR records and personnel files. • Produce HR reports and workforce metrics. • Monitor KPIs including: Recruitment, absence, turnover, employee relations and mandatory training. • Identify trends and recommend improvements. Organisational Development • Support organisational change and service development. • Promote employee engagement initiatives. • Support learning and development activities. • Assist with succession planning and workforce planning. General Responsibilities • Maintain confidentiality at all times. • Ensure compliance with GDPR. • Promote equality, diversity and inclusion. • Maintain professional standards. • Undertake any other duties appropriate to the role. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Post-holders must adhere to the following principles: In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with Aspiro policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health and Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Aspiro health & safety policy, the health & safety manual and the Aspiro infection control policy and published procedures. This will include: • Using personal security systems within the workplace according to Aspiro guidelines. • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. • Making effective use of training to update knowledge and skills. • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. • Active reporting of health and safety hazards and infection hazards immediately when recognised. • Keeping own work areas clean and overseeing Site Managers in the maintenance of general standards of cleanliness consistent with the scope of their role • Undertaking periodic infection control training (minimum annually). • Reporting potential risks identified to the Aspiro Management Team. Equality & Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: • Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Aspiro procedures and policies, and current legislation. • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Job Description Reviews This job description is intended to provide an outline of the key tasks and responsibilities only; the list is non-exhaustive. There may be other duties required of the post holder commensurate with their position. This description will be open to regular review and may be amended in light of developing or changing services, or as part of an individual performance review process. All members of staff should be prepared to take on additional duties or relinquish existing duties to maintain the efficient running of Aspiro.