IAM Cloud Support Engineer - Manchester

IAM Cloud Support Engineer - Manchester (Onsite, 5 days/week) £55,000 - £75,000 + perm benefits We're hiring a Cloud IAM Support Engineer to support a modern Identity & Access Management environment, with a focus on Microsoft Entra ID and Okta. This is a hands-on role supporting cloud identity services, helping ensure secure authentication, access control, and seamless integrations across enterprise systems. What you'll be doing: • Support Microsoft Entra ID across RBAC, PIM, Conditional Access, MFA, and SSO • Administer Entra ID enterprise applications (SAML/OIDC), service principals, and managed identities • Manage identity lifecycle processes (JML), dynamic groups, and access governance • Support Entra ID Active Directory synchronisation (Entra/AAD Connect) • Work on Okta SSO and identity integrations alongside Entra ID • Support integrations with security and endpoint tools (e.g. CrowdStrike) What we're looking for: • Experience across cloud IAM platforms (Entra ID and/or Okta) • Hands-on support of Conditional Access and/or PIM in production • Experience managing SSO integrations (SAML or OIDC) • Knowledge of identity sync between cloud and on-prem (Entra Connect / AD sync) • Experience supporting identity integrations with security tools • Strong troubleshooting and operational support capability