Import & Export Freight Apprentice

As an apprentice, you will receive full training and support while gradually taking on responsibilities such as: Monday to Friday pm • Supporting international freight forwarding operations across air, ocean, and road freight • Assisting with the coordination and movement of shipments through the supply chain • Providing support within customer service operations and maintaining communication with clients, suppliers, and overseas partners • Assisting with the preparation, checking, and processing of freight documentation • Learning to complete import and export procedures accurately and within required deadlines • Gaining an understanding of customs processes, compliance requirements, and international trade regulations • Supporting invoicing, data entry, and general administrative tasks • Using internal systems accurately to maintain operational records • Assisting with customer quotations and responding to enquiries • Working closely with internal departments including Customs, Finance, Operations, and Customer Service teams • Identifying opportunities to improve processes and operational efficiency • Building strong working relationships across teams and with external stakeholders • Participating in departmental rotations to gain exposure across the business • Adhering to all company policies, procedures, and health & safety requirements We are looking for someone who demonstrates: • Strong communication skills, both written and verbal • Excellent attention to detail and accuracy • Strong organisational and time management abilities • Good IT skills, including Microsoft Office (Word, Excel, Outlook) • A positive, proactive attitude with a willingness to learn • Ability to follow processes and work to deadlines • Strong customer service skills • Ability to work independently and as part of a team • Problem-solving skills and a logical approach to tasks