Import Operator

Air & Sea Freight Operations Coordinator Benefits: Salary: £30,000–£40,000, dependent on experience. Work Schedule: Monday to Friday, 9:00 AM – 5:30 PM. Additional Perks: Annual salary review and bonus. 25 days annual leave plus bank holidays. Pension plan. Responsibilities: • Oversee air and sea freight shipments from origin to destination, ensuring efficient and timely delivery. • Secure competitive agreements with carriers and service providers while balancing cost and service expectations. • Prepare and review bills of lading, customs declarations, and transport contracts in compliance with regulations. • Monitor shipment progress, inform clients proactively, and resolve delays or issues promptly. • Collaborate with customs brokers to ensure compliance with all import/export regulations and documentation requirements. • Serve as a key contact for clients, addressing inquiries, offering solutions, and ensuring satisfaction with services. • Recommend and implement measures to improve efficiency, reduce costs, and optimise freight operations. Requirements: • Minimum 1 year in air or ocean imports. • Strong understanding of end-to-end import processes, including customs procedures and documentation. • Effective verbal and written communication with proven ability to build and sustain client relationships. • In-depth knowledge of Incoterms and their application in import operations. • Customer Focus and Time Management: Ability to deliver excellent service and consistently meet deadlines.