Independent Aftermarket (IAM) Technical Trainer

Key Responsibilities Within area of operation, the IAM Technical Trainer will: • Assist with the development, construction and maintenance of the training syllabus and the individual course content, ensuring appropriateness, attractiveness and technical accuracy throughout. • Develop training solutions across multiple platforms (virtual classroom, video, face to face and others) • Deliver automotive technology training courses both at Bosch Service Training Centre and regionally. • Support the IAM Training Manager by ensuring that all training course material is prepared to the highest quality standards and in accordance to studied market needs.  • Guide and support qualifying distributors and other selected partners to organise and deliver Bosch Technical Training programmes. • Support the training of internal and external trainers, including participation in ongoing audits. • Assist in the planning and creation of the training calendar. • Contribute to the accurate and expeditious administration of the training programme. • Contribute to technical articles, bulletins and any other necessary marketing opportunities. • Represent AA as a technical expert at trade shows, seminars and other events. • Reinforce the technical attributes / attractiveness of Bosch products and services. • Maintain strong relationships with customers both internal and external to Bosch. • Provide information / solutions as appropriate to address enquires and queries within the accepted timescales. Knowledge and Skills:  The job holder will hold the following knowledge and skills  • Have an in-depth knowledge of motor vehicle technology, service and repair techniques  • Have obtained the Bosch Diagnostic Technician qualification, or equivalent knowledge  • Have understanding of the technical content of the Bosch Master Technician Programme, or equivalent knowledge  • Have an in-depth knowledge of Bosch information systems, Bosch repair concepts and Bosch proprietary technical standards.  • Have an in-depth knowledge of computer-based programmes for the creation and delivery of course material  • Have the skills, qualification and/or experience to successfully progress and deliver the training programme   • Be IT literate in a variety of Microsoft programmes  • Be proficient in the use of training development and delivery software packages (e.g. Zoho, Camtasia, Articulate etc.)   • Take ownership of customer queries  • Work collaboratively and proactively with all members of the MA business  • Display, at all times, a customer oriented, service provider attitude and be a positive ambassador for the company  • Engage in the process of improving our business processes by contributing ideas, suggestions and actions  • Be determined, energetic and flexible  • Effectively and timely work towards defined targets  • Must hold a full clean UK driving license  • Be able to participate in events outside of normal working hours  • Must hold Level 3 Technical Certificate (Automotive Light Vehicle)  On offer is a competitive salary and pension contributions. With a great package of benefits including but not limited to;  • Minimum 25 days holiday excluding Bank Holidays (pro rata basis), rising to 28 days with 5 years length of service.  • Perkbox membership • Cycle to Work Scheme • Simply Health Scheme • Long service reward scheme • Supportive family friendly working policy • Flexible working opportunities • Recommend a Friend scheme • Access to discounts on retailers, restaurants, holidays and much more • Employee Assistance Programme • Access to 'BeFit' wellbeing initiatives • Free on-site parking We will also provide opportunities for personal and professional development including ongoing upskilling training and development opportunities. Role is an on-site position at STC Denham with regular UK Travel.