Independent Living Maintenance Officer

Independent Living Maintenance Officer Location: Sites across St Albans, Luton, Cambridge, Bury St.Edmunds Salary: up to £28,000 including £2,000 car allowance Contract: Full-time / Permanent Full UK driving license and access to a vehicle required We're looking for a proactive and customer-focused Independent Living Maintenance Officer to join our team. In this varied and hands-on role, you'll be responsible for delivering high-quality repairs and maintenance across our Independent Living schemes, ensuring our buildings remain safe, well-maintained, and welcoming for residents. Key Responsibilities · Carry out minor repairs and maintenance across communal areas and individual properties · Plan and schedule maintenance tasks efficiently · Conduct monthly estate inspections to identify issues · Ensure health & safety standards are maintained · Oversee contractor work on-site · Monitor and track repairs and escalate when needed · Communicate effectively with residents and stakeholders · Gather feedback and support continuous improvement What We're Looking For · Experience in maintenance or repair work · Strong organisational and communication skills · Ability to work independently · Excellent customer service approach · Comfortable with IT systems Our values At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: W