Inside Sales Executive

Inside Sales Executive Location: Erith (relocating to Dartford by the end of the year) Salary: £32,000 - £35,000 + Excellent Bonus Scheme Are you a confident sales professional who enjoys building relationships, converting opportunities into orders, and delivering outstanding customer service? We're recruiting for a growing electrical distribution business that's part of a successful international group, offering excellent long-term career opportunities. You'll be joining a supportive, welcoming team where collaboration is valued and employees are encouraged to develop and succeed. Why Join? • Quarterly bonus scheme • Additional monthly incentives (£150 - £250 is regularly achievable) • Genuine career progression within a growing international business • Comprehensive two-week induction and ongoing training • Friendly, supportive team with excellent staff retention • Pension scheme • Death in Service benefit • Discounted private healthcare • 23 days holiday plus bank holidays (with three days reserved for Christmas shutdown), increasing to 25 days after five years' service Responsibilities of an Inside Sales Executive: • Respond to customer enquiries via phone and email, providing product advice and commercial quotations. • Process customer quotations and proactively follow them through to conversion. • Manage and grow a portfolio of existing customer accounts. • Build strong relationships with customers to maximise sales opportunities. • Process customer orders accurately and efficiently. • Handle a high volume of quotations and enquiries in a fast-paced environment. • Identify upselling and cross-selling opportunities across products and services. • Carry out warm outbound calls to existing and lapsed customers while managing inbound enquiries. • Maintain accurate customer records using Salesforce CRM. Requirements of an Inside Sales Executive: • Previous experience in an internal sales, account management or sales support role. • A proven track record of converting quotations into sales. • Experience managing customer accounts and developing long-term relationships. • Experience within electrical distribution would be highly advantageous. • Strong communication skills with a professional and confident telephone manner. • Experience using CRM systems (Salesforce experience is desirable). • Good Microsoft Office skills. • Highly organised with the ability to manage multiple priorities. • A positive, energetic and enthusiastic personality with a genuine passion for sales. • Self-motivated with the ability to work both independently and as part of a collaborative team.