Insurance Operations Assistant

Wise May are looking for a collaborative Insurance Operations Assistant with current experience working in the London Market Insurance industry to join a leading Underwriting business. As an Insurance Operations Assistant you will be responsible for providing operational support across a range of departments including Claims and Underwriting. This is a full time, permanent role, with hybrid working and the hours are 9am-5pm. Insurance Operations Assistant duties and responsibilities: • Perform accurate and timely risk and aggregate data entry into the company's key systems. • Conduct quality control checks on risk and aggregate data to ensure completeness, accuracy and compliance with internal standards. Identify and resolve discrepancies and queries, escalating where appropriate. • Process and validate USM (Underwriting Signing Messages) and SCM (Signing & Claims Messages) in line with SLAs, investigate and resolve message failures, exceptions and queries. • Provide Operational support to Underwriting teams, ensuring efficient processing of transactions. • Actively contribute to a continuous improvement culture and identifying opportunities to improve process efficiencies, accuracy and control. • Work confidently alongside Underwriting teams and building stakeholder relationships. Insurance Operations Assistant key skills and experience required: • Previous experience of working in the Insurance industry is essential for this position. • Demonstrable experience of working in the London Market Insurance sector providing operational support. • Demonstrates practical knowledge of delegated authority and open market business and understands the operational and contractual differences. • Good organisational skills, manages own time well and prioritises workload independently whilst considering the workloads of the whole team. • Effective relationship management and stakeholder engagement skills, confident in engaging with colleagues across different business departments. • Strong analytical skills, with a high degree of accuracy and attention to detail. Benefits • Excellent pension scheme • Private medical insurance • Life assurance • Season ticket loan • Hybrid working • Annual discretionary bonus