Internal Account Manager

The Internal Account Manager will focus on maintaining and growing client relationships within the transport and distribution industry. This role requires a proactive approach to account management, ensuring client satisfaction and identifying opportunities for business development. Client Details This role is with a medium-sized organisation operating within the transport and distribution sector. The company is known for its commitment to providing excellent service and fostering long-term relationships with its clients. Description • Manage and nurture an existing portfolio of clients to ensure satisfaction and retention. • Identify opportunities for upselling and cross-selling services within the transport and distribution industry. • Act as the primary point of contact for client queries, providing timely and effective solutions. • Collaborate with the sales team to develop tailored proposals and presentations for clients. • Monitor client accounts to ensure they remain profitable and aligned with company goals. • Prepare regular reports on client activity and performance metrics. • Stay updated on industry trends to identify potential business opportunities. • Ensure all client information is accurately recorded and maintained in the CRM system. Profile A successful Internal Account Manager should have: • Proven experience in account management or a related sales role. • Strong interpersonal and communication skills, both written and verbal. • A customer-focused approach with a track record of building lasting relationships. • An understanding of the transport and distribution industry is advantageous. • Proficiency in using CRM software and Microsoft Office tools. • Excellent organisational skills with the ability to manage multiple accounts simultaneously. Job Offer • A competitive salary ranging from £28,000 to £30,000 GBP per annum. • Commission opportunities to reward performance - up to 40% of salary! • Permanent role with growth potential within the company. • A supportive and collaborative working environment in Marlow. • Opportunities to work within the dynamic transport and distribution sector. If you're ready to take the next step in your career as an Internal Account Manager, apply today to join a thriving team in Marlow.