Internal Account Manager

Internal Account Manager Location: Doncaster Salary: up to £31,500 Elevation Recruitment Group are delighted to be partnering with a growing, customer-focused business to recruit an Internal Account Manager. This is an excellent opportunity for someone who enjoys building strong client relationships, delivering exceptional service and driving account growth within a fast-paced commercial environment. What's on Offer: • Competitive salary with bonus potential. • A supportive and collaborative working environment. • Opportunities for training, development and career progression. • The chance to join a growing business where your contribution will have a genuine impact Working as part of a collaborative team, you'll manage an established portfolio of customers, becoming their trusted point of contact for day-to-day enquiries through to larger projects, quotations and proposals. Success in this role comes from understanding your customers' needs, identifying opportunities to increase spend and providing a seamless customer experience from start to finish. Key Responsibilities of the Internal Account Manager: • Manage a portfolio of existing customer accounts, building strong and lasting relationships. • Prepare and manage quotations, pricing and proposals, ensuring commercial objectives are achieved. • Proactively follow up quotations and identify opportunities to secure additional business. • Support customers with additional products and services to maximise account value. • Handle customer queries, invoice disputes and resolve issues in a timely and professional manner. • Keep customers updated throughout the lifecycle of their projects, including communicating any additional costs where applicable. • Identify potential issues within customer accounts and work collaboratively to resolve them. • Regularly engage with customers to understand future requirements and uncover new opportunities. • Work closely with internal teams, including Finance, to support outstanding payments where required. • Maintain a thorough understanding of customer pricing agreements and commercial terms. • Attend customer meetings when appropriate to strengthen relationships and support business growth. You'll ideally have: • Previous experience in an Account Management, Customer Success or Internal Sales role. • Excellent communication and relationship-building skills. • Strong commercial awareness, with the ability to balance customer satisfaction and profitability. • A proactive approach with a passion for identifying opportunities to grow existing accounts. • Excellent organisational skills and the ability to manage multiple priorities in a busy environment. • Confidence working towards KPIs and performance targets. • Strong problem-solving skills and a customer-first mindset. If you're looking for your next Account Management opportunity and enjoy working in a customer-focused, commercially driven environment, we'd love to hear from you. Apply today or contact Elevation Recruitment Group for a confidential discussion.