Internal Sales Administrator

Imperial Recruitment are delighted to be working in partnership with Walker Filtration on a retained basis to recruit an Internal Sales Administrator. This is an excellent opportunity to join a well-established and respected manufacturing business, supporting key customer accounts while delivering exceptional customer service in a fast-paced sales office environment. The Role As an Internal Sales Administrator, you will play a key role in managing customer accounts, processing sales orders, coordinating with internal departments, and ensuring customers receive a professional and efficient service from enquiry through to delivery. Key Responsibilities • Processing customer orders and maintaining accurate records • Managing customer accounts using the CRM system • Liaising with planning, production and operations to meet delivery schedules • Handling customer enquiries and resolving issues promptly • Producing reports and monitoring customer order books • Updating customer pricing agreements and product lead times • Supporting continuous improvement projects within the sales office About You • Previous customer service or internal sales administration experience (minimum 2 years preferred) • Strong communication and organisational skills • Excellent attention to detail and ability to manage multiple priorities • Proficient in Microsoft Office, particularly Excel • A proactive, customer-focused approach with excellent relationship-building skills Company Benefits • Company Pension • Death in Service • Employee Assistance Programme, including trained Mental Health First Aiders and an on-demand GP service • Eye test vouchers and annual flu jab • Onsite gym membership for just £4 per month • Cycle to Work Scheme • Enhanced maternity and paternity support • Christmas Savings Club • Opportunities for professional growth and development • A vibrant and fully inclusive workplace culture If you're an organised and customer-focused administrator looking to join a leading manufacturing business, we'd love to hear from you. Apply today or contact Imperial Recruitment for a confidential discussion.