IT & AV Engineer

Role: IT & AV Engineer Location: Cambridge Salary: £35,000 - £38,000 ?Profile The right candidate will play a key role in delivering information services and technology support to students, staff, fellows, and guests. You will need to possess strong IT and Audio-Visual skills, the ability to communicate well and offer customer-focused helpdesk support to users at all levels are essential. An ability to work as part of a team, as well as independently, is particularly important. The IT & AV Engineer will also support with the maintenance and upgrade of the College's IT Infrastructure. Key Responsibilities • To be the support contact for all general and technical IT and AV enquires. This includes troubleshooting, installing hardware/software, configuring new computer devices, training, and provision of documentation. The role holder will need to be able to deal with issues from the initial point of contact through to a satisfactory resolution. • To perform daily checks of the student computer rooms, server rooms and AV facilities and take remedial action as necessary. • To provide IT and AV support for all College meeting rooms facilities, including internal and external conferences and daily AV setups as required. Experience of hybrid meeting room solutions is particularly important. • To assist with upgrading and maintaining the Colleges IT Infrastructure. Technical Skills • Microsoft Active Directory / Entra technologies. • Microsoft M365 / Azure technologies • Microsoft desktop and server operating systems • Line of business applications (Microsoft Office etc.) • Audio Visual equipment, room setup and troubleshooting. • Camera Security system hardware and software. This is a great opportunity for a candidate to move into a more senior position and shoulder more responsibility. If this position is of interest, then please apply ASAP. Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.