IT Director

IT Director Hybrid - 3 days in the Reading area office Why? Growing SaaS Vendor Financials - basic + benefits + bonus A growing and award winning SaaS Vendor is looking for an IT Director who will be responsible for the reliability, performance, and security of the internal technology estate. This is a hands-on technical leadership role where you will ensure all systems are forward acting, manage external relationships, and provide technical input into business projects. This is a great role for someone who understands how to keep systems running, integrated, secure and supported whilst being able to provide mentoring and leadership to people and teams. IT Director- Responsibilities • Manage 2 direct reports whilst also managing internal business systems (CRM, Finance, Telephony, HR, HubSpot) and platforms and act as escalation point when issues arise • Oversee the stability and security of the IT Infrastructure and internal systems estate (servers, networks, cloud, etc.) • Build/maintain disaster recovery plans • Manage relationships with technology vendors, MSP's and partners; track SLA's and renewal decisions • Manage the internal helpdesk function, ensuring satisfied service experience • Own procurement, deployment, and lifecycle management of technical equipment • Support cross-functional implementation projects as a technical SME; help translate business requirements into technical plans • Manage information security controls and oversee access rights ensuring team complies with all procedures and standards IT Director - Requirements • 3+ years' experience in leadership or team lead capacity • 7+ years' in IT operations/infrastructure roles • Experience managing infrastructure, security, and integrations in a business with multiple internal systems • Experience managing external vendors, MSPs, or technology partners • Strong Technical skills including API Integrations, network, server, cloud, IT security, Helpdesk ticketing, and SaaS business systems (CRM, telephony, finance) • Comfortable operating in an SME where you will wear many hats • Clear communicator able to explain technical risk to a non-technical leadership team For more information please contact Katie at Matched Group. IT Director / IT Manager / Director of IT / Technology Director /