IT Field Support Engineer

IT Support / IT Field Engineer Location: London (Fully Onsite, City of London area) Duration: 12 Months (With potential to extension Rate £24.00 per hour Umbrella (Inside IR35) BPSS Required A well-established IT firm is looking for an experienced IT Technical Support Engineer to join a high-profile client in London, where you will act as the go-to hands-and-eyes technician for all end-user technology requirements. This is a fast-paced, high-touch environment where you will directly support everyone from general business users to senior executives. Key Responsibilities • PC Deployment: Build, image, and install Windows desktops, laptops, and peripheral hardware. • Ticket Resolution: Troubleshoot and resolve everyday hardware, software, and IT service requests. • Mobile & AV Support: Set up corporate iPhones/Androids and help run video meetings (Webex/Teams). • Asset Inventory: Keep an accurate, up-to-date log of all office IT hardware in the tracking tool. • IT Documentation: Write and update simple guides and procedures for the support team. Essential Skills • Proven track record delivering fast-paced, high-touch floor and deskside support in demanding corporate environments. • Imaging & Deployment: Solid experience handling end-to-end hardware imaging, staging, configurations, and large-scale rollouts. • Proficient in managing tech tickets and logging office hardware inventory using enterprise platforms like ServiceNow. • Skilled at troubleshooting mobile operating systems (iOS/Android) and setting up video conferencing or webinars (Webex/Teams). Desirable Skills • Qualifications: CompTIA A+, Azure Fundamentals, or equivalent industry credentials preferred. 12 Months Contract (Inside IR35) | London based - 5 Days onsite | £24 per hour Umbrella If you are an IT Support Engineer or Field Engineer looking for your next challenging role working with the latest technologies, serving as the face of onsite IT support, then this could be the perfect opportunity for you! To Apply: If this seems of interest to you, please send your CV directly to or apply directly to this advert. Randstad Technologies is acting as an Employment Business in relation to this vacancy.