IT Support

Provide hands-on IT support across a dynamic financial environment, supporting both office-based and remote users. This role blends helpdesk ownership, infrastructure support, and client-facing AV assistance, ensuring seamless day-to-day operations and high-quality technical service delivery across multiple regions. Client Details The organisation is a well-established player in the financial services industry. Description • Provide end-user support for office-based and remote employees • Manage and monitor helpdesk ticketing system through to resolution • Deliver IT and AV support for client meetings and events • Deploy and administer hardware, software, and mobile devices (iOS) • Maintain inventory and billing for mobile devices • Support joiner and leaver processes (hardware, access, setup) • Install and configure monitors, workstations, cabling, and telephony • Perform regular maintenance of meeting rooms and IT equipment • Support IT storage areas, equipment rooms, and shared devices • Contribute to ad hoc IT projects and general support tasks • Occasional international travel as required Profile A successful IT Support professional should have: • Minimum 5 years' experience in IT support environments • Strong Microsoft Office skills, including Excel and Word formatting • Knowledge of data protection and information security practices • Excellent communication and interpersonal skills • Proactive, adaptable, and self-motivated approach • Ability to prioritise and perform under pressure • Strong problem-solving and root cause analysis abilities • Team-oriented with high reliability and professionalism • Technical expertise in Outlook, iOS, Active Directory, SCCM, ServiceNow • Basic networking knowledge (cabling, patching, wireless) Job Offer • Competitive daily rate of £225 to £230 a day inside IR35. • Temporary role offering flexibility and valuable experience in the financial services industry. • Opportunity to work with a medium-sized company in London with a focus on technology-driven solutions. This is a fantastic chance for an IT Support professional to contribute to a thriving organisation. Apply today to take the next step in your career!