ITSM New Business Sales Consultant

ITSM New Business Sales Consultant Location: Hybrid – Watford (2 days per week in office) Type: Full-time Salary: £60,000 – £80,000 + commission (OTE £120,000 – £150,000) The OpportunityWe’re looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international organisation. This is a true hunter role—focused on winning new business, opening doors, and building a strong pipeline within the ITSM and MSP ecosystem. You’ll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design. If you thrive in a target-driven environment and enjoy owning the full sales cycle, this role offers significant earning potential and real impact. What You’ll Be DoingNew Business Development • Proactively generate and win new business across MSPs and enterprise organisations • Identify, engage, and influence key decision-makers in IT, Operations, and Service Management • Build and execute strategic prospecting plans using tools like HubSpot, Salesforce, and LinkedIn Sales Navigator • Develop a strong pipeline through outbound activity, networking, and targeted campaigns Consultative Solution Selling • Lead discovery sessions to uncover client challenges and opportunities • Position ITSM, integration, and automation solutions aligned to business outcomes • Deliver compelling demos, proposals, and workshops • Manage the full sales cycle from prospecting through to close and handover Deal & Pipeline Management • Navigate complex, multi-stakeholder sales environments • Maintain accurate forecasting and pipeline visibility • Consistently meet and exceed revenue targets Market Insight & Collaboration • Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice) • Feed market intelligence back into marketing, product, and leadership teams • Collaborate cross-functionally to support growth and customer success What We’re Looking ForEssential: • Proven track record in new business (“hunter”) sales within ITSM, IT services, or MSP environments • Experience selling ITSM, automation, or integration solutions • Strong understanding of managed services and recurring revenue models • Ability to manage complex B2B sales cycles • Excellent communication and consultative selling skills • Highly self-motivated with a results-driven mindset Desirable: • Knowledge of ITSM frameworks (e.g. ITIL, SIAM) • Experience with integration or workflow automation platforms • Background selling into MSPs, enterprise IT teams, or via channel/resellers Why Join Us? • Join a growing international business with strong market momentum • High-earning potential with uncapped commission structure • Work in a collaborative, forward-thinking environment • Opportunity to influence growth strategy and market expansion Additional Benefits: • 1-week onboarding and cultural immersion at HQ in Finland • Global presence across the UK, Europe, and the US • Strong focus on autonomy, progression, and professional development Ready to Make an Impact?If you’re a driven new business sales professional with ITSM expertise and a passion for winning, we’d love to hear from you.