ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti

ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti Location: Reading Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations. Key Responsibilities New Business Development: • Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement • Identify and engage key decision-makers across IT, Operations, and Service Management • Build, manage, and maintain a qualified sales pipeline • Own the full sales cycle from initial engagement through to close and handover Account Management: • Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities • Act as a trusted advisor, supporting clients on their ITSM improvement journey • Conduct regular account reviews to ensure long-term success and satisfaction • Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities Additional Responsibilities: • Forecast against sales targets and provide regular progress updates • Maintain accurate and up-to-date CRM records • Leverage market and competitor insights to strengthen value proposition • Build strong relationships with senior stakeholders, including C-level executives Skills & Experience Required • Proven success in ITSM solution sales • Minimum of 3 years’ B2B sales experience • Strong track record in both new business acquisition and account development • Excellent negotiation, communication, and commercial skills • Confidence engaging with senior stakeholders and decision-makers • Self-motivated, results-driven, and highly accountable • Knowledge of ITSM frameworks such as ITIL or SIAM • Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.