Key Account Manager

Key Account Manager £50,000 - £55,000 + £15,000-£20,000 Bonus Maidenhead (Office Based) Strategic Accounts | Commercial Services | Facilities Management | Contract Catering Are you an experienced Key Account Manager who enjoys building long-term partnerships rather than simply maintaining customer relationships? Do you thrive on developing strategic accounts, increasing customer retention and identifying commercial growth opportunities with some of the UK's best-known organisations? Our client is one of the UK's most respected commercial service providers, delivering specialist maintenance and compliance solutions to thousands of blue-chip customers across hospitality, healthcare, education, corporate workplaces and facilities management. With ambitious growth plans both in the UK and internationally, this is an excellent opportunity to join a business that genuinely invests in its people. This is not a transactional sales role. You'll inherit a portfolio of strategic customers where you'll become a trusted commercial partner, responsible for developing long-term account plans, improving customer satisfaction, increasing contract value and protecting high-value client relationships. The Role • Manage a portfolio of national and strategic customer accounts. • Build executive-level relationships across multiple stakeholders. • Develop strategic account plans focused on long-term growth. • Drive customer retention and contract renewals. • Identify opportunities to expand existing services. • Work closely with Operations and Service teams to deliver exceptional customer experiences. • Present commercial proposals and negotiate contract renewals. • Analyse account performance and identify opportunities for continuous improvement. We're looking for someone with • Proven Key Account Management experience. • Experience managing large multi-site customers. • Strong commercial and financial awareness. • Excellent presentation and stakeholder management skills. • Experience within one or more of the following sectors: • Commercial Catering Equipment • Facilities Management • Building Services • Contract Catering • Foodservice • Workplace Services • Business Services • A consultative, relationship-led approach to sales. • Why Join? • £50,000-£55,000 basic salary. • £15,000-£20,000 bonus potential. • 28 days holiday + Bank Holidays. • Healthcare & wellbeing benefits. • Pension and Life Assurance. • Genuine career progression. • Join a growing international business with an excellent reputation. • Be part of a collaborative, customer-focused commercial team where your ideas are valued.