Key Account Manager - Packaging

Key Account Manager - Packaging Bradford | Full-time (office-based + client travel) Salary and OTE DOE I'm currently partnering with a market-leading UK business in the packaging sector to recruit a Customer Business Manager / Key Account Manager. This is a fantastic opportunity for someone looking to step up or further develop a career in account management and customer strategy within a high-performing, people-focused organisation. Why This Opportunity Stands Out This isn't a transactional sales role. My client is looking for someone who can build long-term partnerships, add real value to customers, and become a trusted advisor. The business is the largest UK distributor of polypropylene, laminates, and specialist films, supplying major names across the food manufacturing sector. The Role You'll join an established Customer Business Manager team, taking ownership of a portfolio of accounts. Your focus will be on relationship management, service delivery, and account growth rather than quick wins. You will act as the voice of the customer internally, ensuring everything from stock planning to product solutions runs smoothly. As part of the role, you can expect to be out visiting clients around 4-5 times per month, giving you valuable face-to-face time to strengthen relationships and identify new opportunities. Key Responsibilities • Manage and develop key customer accounts • Act as the primary point of contact, both externally and internally • Build strong, multi-level relationships with customers • Visit client sites regularly (typically 4-5 visits per month) and provide market insights • Proactively manage stock, forecasts, and supply planning • Identify and drive growth opportunities within accounts • Collaborate across internal teams to deliver seamless service What I'm Looking For • Experience in customer service or account management • Packaging industry experience • Strong interpersonal and communication skills • Commercial awareness and a proactive mindset • Ability to think strategically and solve problems • Comfortable working with Microsoft Office and ERP systems Essential: • Full UK driving licence and access to a car • Willingness to travel to customer sites (including occasional overnight stays) Interested? If you're looking for a role where you can develop strategically, build meaningful client relationships, and be part of a high-performing culture, I would be keen to speak with you. Apply now or get in touch for a confidential conversation.