Key Account Manager, sustainable gift and greetings brand

• £45,000 • Manchester / Hybrid working Do you love beautiful products with purpose? This is an opportunity to join a 30-year-strong gifting brand known for sustainable gifts and greeting cards that genuinely make people smile. They’re growing, and they need a commercially sharp, relationship-driven Key Account Manager to help take them further. The Role You’ll own a wholesale portfolio worth £1–2 million, managing a mix of established retail accounts while actively developing new business. Reporting to the Head of Sales, you’ll be at the heart of the commercial operation – the face of the brand in meetings and at trade shows, collaborating on product launches, and making sure the right ranges land with the right buyers. What You’ll Be Doing • Managing and developing a portfolio of major wholesale accounts • Growing and nurturing key retail relationships to maximise sales • Identifying and winning new accounts that are the right fit for the brand – and building them for the long term • Negotiating pricing and terms that maximise margins and fuel growth • Representing the brand at trade shows and customer events • Working cross-functionally with internal teams to bring exciting new ranges to market What You’ll Bring • 3+ years in account management within gifting, greetings cards, or a or similar consumer product sector • A proven track record of hitting targets and opening new doors • Strong commercial acumen, comfortable with numbers, Excel, and CRM tools • Excellent negotiation skills and the confidence to manage senior retail relationships • The drive to work autonomously, and the instinct to collaborate when it matters What’s In It For You • Flexible working • A genuinely creative, empowering culture that invests in its people • The chance to work with a brand that has real heritage, loyal customers, and plenty of momentum If you want to sell products you’re proud of, for a brand that stands for something, this role is for you. Diversity & Inclusion: ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities