Lead Pharmacy Technician - Dispensary

• To ensure excellence in standards of customer care maintaining a strong patient focus. • To supervise and manage the day-to-day activities of the dispensary and when required, seek support from the Principal Pharmacy Technician - Dispensary. • To manage the technical elements of the dispensing process carried out by the team of pharmacists, technicians, pre-registration technicians, senior pharmacy assistants and trainee pharmacists. • To personally receive prescriptions into dispensary including ensuring prescription charges are collected where appropriate. • To participate in the labelling and dispensing of inpatient, outpatient, controlled drugs, day case prescriptions and discharge prescriptions in accordance with the departmental procedures. • To support staff in any problem solving that arises including contacting other healthcare professionals. • To be the named line manager for a number of staff as determined by the Principal Pharmacy Technician - Dispensary. • To monitor near-miss dispensing error rates and report and devise strategies to resolve any problems or training gaps identified. • To participate and support the Principal Pharmacy Technician - Dispensary in the investigation of dispensary related incident reports (near-miss and trust-wide For details, please refer to the attached Job Description file Job description Job responsibilities • To ensure excellence in standards of customer care maintaining a strong patient focus. • To supervise and manage the day-to-day activities of the dispensary and when required, seek support from the Principal Pharmacy Technician - Dispensary. • To manage the technical elements of the dispensing process carried out by the team of pharmacists, technicians, pre-registration technicians, senior pharmacy assistants and trainee pharmacists. • To personally receive prescriptions into dispensary including ensuring prescription charges are collected where appropriate. • To participate in the labelling and dispensing of inpatient, outpatient, controlled drugs, day case prescriptions and discharge prescriptions in accordance with the departmental procedures. • To support staff in any problem solving that arises including contacting other healthcare professionals. • To be the named line manager for a number of staff as determined by the Principal Pharmacy Technician - Dispensary. • To monitor near-miss dispensing error rates and report and devise strategies to resolve any problems or training gaps identified. • To participate and support the Principal Pharmacy Technician - Dispensary in the investigation of dispensary related incident reports (near-miss and trust-wide For details, please refer to the attached Job Description file