Learning and Development Officer

Learning & Development Support • Coordination of course bookings and maintain learning records on our LMS (Insight) • Troubleshoot LMS issues and act as a system 'super user' • Provide administrative support for virtual and in-person training events including logistics, materials and equipment • Produce and distribute certificates and maintain accurate training records Onboarding & Induction Coordination • Support delivery of trust-wide induction programmes for all new starters • Schedule induction dates, coordinate speakers and ensure all logistics are in place • Act as the main point of contact during induction sessions • Monitor attendance and follow-up non-attendees • Help review and develop induction content Study Leave, Medical & Honorary Staff • Administer study leave applications, expenses and approval processes • Support the Study Leave Committee with meetings, agendas and minutes • Maintain appraisal and compliance records General Administration & Customer Service • Provide day-to-day administrative support to the L&D team • Respond to queries via phone, email and the L&D helpdesk • Provide 'front of house' support during training events • Produce reports, and support internal communications relating to learning activities About You We are looking for someone who is: • Committed to excellent customer service • Highly organised with strong attention to detail • Proactive, solution-focused and enthusiastic about improving processes • Comfortable using digital systems, especially learning management systems • Able to work both independently and collaboratively • Driven by Moorfields Values: Excellence, Equity and Kindness Job description Job responsibilities Learning & Development Support • Coordination of course bookings and maintain learning records on our LMS (Insight) • Troubleshoot LMS issues and act as a system 'super user' • Provide administrative support for virtual and in-person training events including logistics, materials and equipment • Produce and distribute certificates and maintain accurate training records Onboarding & Induction Coordination • Support delivery of trust-wide induction programmes for all new starters • Schedule induction dates, coordinate speakers and ensure all logistics are in place • Act as the main point of contact during induction sessions • Monitor attendance and follow-up non-attendees • Help review and develop induction content Study Leave, Medical & Honorary Staff • Administer study leave applications, expenses and approval processes • Support the Study Leave Committee with meetings, agendas and minutes • Maintain appraisal and compliance records General Administration & Customer Service • Provide day-to-day administrative support to the L&D team • Respond to queries via phone, email and the L&D helpdesk • Provide 'front of house' support during training events • Produce reports, and support internal communications relating to learning activities About You We are looking for someone who is: • Committed to excellent customer service • Highly organised with strong attention to detail • Proactive, solution-focused and enthusiastic about improving processes • Comfortable using digital systems, especially learning management systems • Able to work both independently and collaboratively • Driven by Moorfields Values: Excellence, Equity and Kindness