Job description
Our client is seeking a Leasing Associate to join the team at a flagship 300+ unit Build to Rent development.
This is an exciting opportunity to join one of the living sector's most recognisable operators and play a key role within a vibrant, resident-focused community.
As the face of the development, you'll be at the heart of the resident journey, showcasing beautiful homes, building lasting relationships and helping people find a place they're proud to call home. Working alongside a high-performing onsite team, you'll have the opportunity to make a tangible impact on leasing performance, customer experience and the continued success of a thriving community.
If you enjoy building relationships, delivering exceptional service and working in a fast-paced environment where no two days are the same, this could be the perfect next step in your career.
Key Responsibilities:
• Manage the leasing journey from initial enquiry through to move-in
• Conduct engaging property tours and showcase the benefits of the community
• Build strong relationships with prospective and existing residents
• Respond to enquiries promptly and maintain accurate CRM records
• Support occupancy and leasing targets through proactive follow-up and conversion activity
• Coordinate move-ins, inventories and tenancy administration
• Work closely with the wider onsite team to ensure an exceptional resident experience
• Monitor local market activity and competitor offerings to maximise leasing performance
Your Requirements:
• Experience in Build to Rent, PBSA, residential lettings, hospitality or a similar customer-facing environment
• Strong communication and relationship-building skills
• Highly organised with excellent attention to detail
• Confident managing multiple tasks and priorities in a fast-paced environment
• Commercially minded with an ability to influence and convert enquiries
• Experience using CRM systems and managing customer pipelines
• Positive, proactive approach with a genuine passion for customer service
• Ability to work Tuesday to Saturday as part of the site's leasing operation
What's On Offer?
• Opportunity to join a recognised and growing Build to Rent operator
• Potential performance-based leasing incentives
• Premium development with excellent resident amenities
• Supportive and collaborative onsite team environment
• Career development opportunities within a growing residential platform
• The chance to play a key role in shaping the resident experience at a flagship community