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Leasing Associate

PMR·Watford (South East England)On-site
£28 000 – £30 000 / year
Vox Summary
  • Role Responsibilities: Manage leasing from enquiry to move-in, conduct property tours, build resident relationships, respond to enquiries, support occupancy targets, coordinate move-ins and tenancy admin.
  • Key Requirements: Experience in Build to Rent or similar customer-facing roles, strong communication skills, highly organized, confident multitasker, CRM experience, customer-focused attitude.
  • Conditions & Benefits: Work Tuesday to Saturday, join a growing operator, potential incentives, premium amenities, collaborative team, career development, impactful resident experience.
Apply on sourceYou are leaving VoxJobs for reed.co.uk — the application is handled directly by the company. reed.co.uk

Job description

Our client is seeking a Leasing Associate to join the team at a flagship 300+ unit Build to Rent development. This is an exciting opportunity to join one of the living sector's most recognisable operators and play a key role within a vibrant, resident-focused community. As the face of the development, you'll be at the heart of the resident journey, showcasing beautiful homes, building lasting relationships and helping people find a place they're proud to call home. Working alongside a high-performing onsite team, you'll have the opportunity to make a tangible impact on leasing performance, customer experience and the continued success of a thriving community. If you enjoy building relationships, delivering exceptional service and working in a fast-paced environment where no two days are the same, this could be the perfect next step in your career. Key Responsibilities: • Manage the leasing journey from initial enquiry through to move-in • Conduct engaging property tours and showcase the benefits of the community • Build strong relationships with prospective and existing residents • Respond to enquiries promptly and maintain accurate CRM records • Support occupancy and leasing targets through proactive follow-up and conversion activity • Coordinate move-ins, inventories and tenancy administration • Work closely with the wider onsite team to ensure an exceptional resident experience • Monitor local market activity and competitor offerings to maximise leasing performance Your Requirements: • Experience in Build to Rent, PBSA, residential lettings, hospitality or a similar customer-facing environment • Strong communication and relationship-building skills • Highly organised with excellent attention to detail • Confident managing multiple tasks and priorities in a fast-paced environment • Commercially minded with an ability to influence and convert enquiries • Experience using CRM systems and managing customer pipelines • Positive, proactive approach with a genuine passion for customer service • Ability to work Tuesday to Saturday as part of the site's leasing operation What's On Offer? • Opportunity to join a recognised and growing Build to Rent operator • Potential performance-based leasing incentives • Premium development with excellent resident amenities • Supportive and collaborative onsite team environment • Career development opportunities within a growing residential platform • The chance to play a key role in shaping the resident experience at a flagship community

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Original source
reed.co.uk
Posted
Jul 17, 2026 · true date
Last verified
2 hours ago
Quality score
65/100
Salary stated30
Company identified0
applyUrl0
postedAt15
Complete description20

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