Lettings Administrator

The Role: A leading estate agents are seeking a lettings administrator, based in there Barnes office 5 days a week. This role is Residential Lettings department role. You will be responsible for supporting in the smooth running of the department by providing an administrative service. Key Responsibilities: • Answering the phone and directing calls as required • Dealing directly with clients / applicants looking to let or rent and answer any enquiries • Typing and organising reports where appropriate • Organising the marketing of the properties including arranging photographs and floor plans and EPCs, creating brochures, window cards and organising advertising • Arranging canvassing • Collating statistics • Progressing tenancy paperwork • Carrying out the occasional viewing for lettings when required • Organising contractors to attend to maintenance issued and informing landlords of costs or quotes where applicable. • Any other reasonable duties that may be required from time to time. • A large proportion of the day will be supporting property management with general tasks • Sending out utility letters and dealing with check in/check outs • Organising service charges for block management • Adding invoices to Reapit Skills, Knowledge & Experience • Professional • Excellent customer service skills • Strong administrative skills • Strong IT skills • A strong team player with good interpersonal skills • Numerate • Excellent communication skills • Good time management skills • Attention to detail • Highly organised • Experience of working in a fast-paced administrative environment Competencies: • A friendly and approachable team player • Willingness to tackle a variety of tasks with common sense and enthusiasm • Comfortable working in a fast-paced environment where flexibility is essential • Experience of working in the property industry (min 2 years)