Lettings Coordinator - St Johns Wood

Salary: Up to £32,000 + bonus Location: St Johns Wood Hours: Monday-Friday, 9:00am-6pm About My Client A highly regarded global property consultancy with a strong presence across the UK, known for delivering a premium service across residential lettings. The business combines structured processes with a collaborative team culture, offering clear progression, excellent training and long-term career opportunities. The Role This is a key support role within a busy lettings team, focused on ensuring the smooth onboarding and marketing of properties while keeping operations running efficiently. You'll act as a central point of coordination between landlords, tenants and internal teams, ensuring compliance, accuracy and a high standard of service throughout the lettings process. Key responsibilities • Managing landlord onboarding from compliance through to marketing • Sending out paperwork and ensuring properties are fully compliant • Creating and maintaining accurate property records on internal systems • Booking photography, floorplans and EPCs with external suppliers • Liaising with internal teams to ensure all documentation is in place ahead of move-ins • Handling incoming calls and enquiries professionally • Providing feedback to landlords, tenants and applicants • Preparing marketing materials and market appraisal packs • Supporting with audits and ensuring adherence to procedures • Managing invoices, expenses and general administration What You'll Need • Minimum 1 year's experience within an administrative role • Ideally experience within lettings, estate agency or property • Strong organisational skills and ability to manage a busy workload • Excellent written and verbal communication skills • High attention to detail and accuracy • Confident IT skills including Microsoft Office • Professional telephone manner and client-facing confidence • A proactive and team-focused approach What's on Offer • Competitive salary with bonus structure • Structured training and progression opportunities • Supportive and collaborative team environment • Access to a strong benefits package • Opportunity to join a well-established, reputable brand