Lettings Manager

We are looking for an experienced and proactive Lettings Manager to lead and drive a lettings function for a client of ours in Liverpool. This is a fast-paced role suited to someone who thrives in dynamic environments, adapts quickly to change, and enjoys working collaboratively across teams to deliver exceptional results. You will be responsible for managing the end-to-end lettings process, leading and supporting the lettings team, and working closely with property management, operations, and company management to ensure a seamless customer experience. Working hours: 9.00am to 6.00pm Location: Liverpool, 5 days in the office Salary: £35,000 - £48,000 per annum (dependent on experience) + performance based bonus + benefits Key Responsibilities • Manage and oversee the full lettings process from appraisal to move-in • Lead, motivate, and develop the lettings team to achieve individual and branch targets • Drive new business generation and maintain strong relationships with tenants • Ensure compliance with all relevant lettings legislation and company procedures • Monitor market trends and adjust pricing and strategies accordingly • Support other departments during peak periods, demonstrating flexibility and teamwork • Handle complex negotiations and resolve issues efficiently and professionally • Maintain high standards of customer service for landlords and tenants • Produce regular performance reports and contribute to business planning About You • Proven experience as a Lettings Manager or Senior Negotiator in a fast-paced lettings environment • Strong leadership skills with the ability to adapt quickly to changing priorities • Agile, solutions-focused mindset with a willingness to support other teams when needed • Excellent communication and negotiation skills • Highly organised with strong attention to detail • Confident working to targets and KPIs • Good knowledge of UK lettings legislation • Full UK driving licence Next Steps: Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.