Job description
Purpose
To work as part of
a multidisciplinary team to enable service delivery and management of high
quality evidence based care to meet the health and social care needs of the
practice population.
Job Summary
Assess, plan, develop,
implement and evaluate treatment programmes that promote health and well being
Assess, plan, implement and
evaluate individual treatment plans for patients with a known long term
condition
Proactively identify, diagnose
and manage treatment plans for patients at risk of developing a long-term
condition as appropriate
Work with other health care
professionals to diagnose, monitor, manage and treat long-term conditions,
including non-drug-based treatment methods using a management plan, and in line
with national and local policies and practice needs
Review medication for
therapeutic effectiveness, appropriate to patient needs and in accordance with
evidence-based practice and national and practice protocols
Work with patients in order to
support adherence to prescribed treatments
Provide information and advice
on prescribed or over-the-counter medication on medication regimens,
side-effects and interactions
Prioritise health problems and
intervene appropriately to assist the patient in complex, urgent or emergency
situations, including initiation of effective emergency care
Support patients to adopt
health promotion strategies that promote patients to live healthily, and apply
principles of self-care
Recognise, assess and refer
patients presenting with mental health problems
Implement vaccination and immunisation programmes
Advise, support and administer
vaccinations where appropriate for patients travelling abroad
Promote and deliver
evidence-based care for patients presenting with aural conditions
Meet the needs of patients
presenting for chronic/opportunistic wound care
Communication
Demonstrate sensitive
communication styles to ensure patients are fully informed and consent to
treatment
Communicate and support
patients receiving complex and sensitive information to patients including
unwanted pregnancy, bereavement counselling and mental health.
Communicate effectively with
patients and carers, recognising the need for alternative methods of
communication to overcome different levels of understanding, cultural
background and preferred ways of communicating
Anticipate barriers to
communication and take action to improve communication
Estimate and maintain
effective communication with individuals and groups within the practice
environment and with external stakeholders
Act as an advocate when
representing patients and colleagues
Delivering a quality service
Recognise and work within own
competence and professional code of conduct as regulated by the NMC
Produce accurate,
contemporaneous and complete records of patient consultation, consistent with
legislation, policies and procedures
Prioritise, organise and
manage own workload in a manner that maintains and promotes quality
Deliver care according to
local and national evidence-based care
Assess effectiveness of care
delivery through self and peer review, benchmarking and formal evaluation
Participate in the maintenance
of quality governance systems and processes across the practice
Utilise the audit cycle as a
means of evaluating the quality of the work of self and the team, implementing
improvements where required
Collaborate on improving the
quality of health care in partnership with other clinical teams, responding to
local and national policies and initiatives as appropriate
Evaluate the patients response
to health care provision and the effectiveness of care
Support and participate in
shared learning across the practice and wider organisation
Participate in the management
and review of patient complaints, and identify learning from clinical incidents
and near-miss events using a structured framework
Assess the impact of policy
implementation on care delivery
Participate in the performance
monitoring review of the team, providing feedback as appropriate
Understand and apply legal
policy that supports the identification of vulnerable and abused children and
adults, being aware of statutory child/vulnerable adult health procedure and
local guidance
Work within policies regarding
family violence, vulnerable adults, substance abuse and addictive behaviour,
and refer as appropriate
Leadership personal and people
development
Take responsibility for own
development learning and performance including participating in clinical
supervision and acting as a positive role model
Support the development of
others in order to maximise potential
Actively promote the workplace
as a learning environment, encouraging everyone to learn from each other and
from external good practice
Encourage others to make
realistic self-assessment of their application of knowledge and skills,
challenging any complacency and actions that are not in the interest of the
public and/or users of services
Act as a clinical leader in
the delivery of practice nurse services to patients, ensuring that the needs of
the patient are the priority
Participate in planning and
implementing changes within the area of care and responsibility
Work with practice management
to ensure sufficient staff of appropriate ability, quality and skill-mix are
available to meet current and future service delivery
Contribute and participate in
the development of local guidelines, protocols and standards
Participate in the planning
and engagement of practice-based commissioning or similar initiatives
Ensure awareness of sources of
support and guidance (eg PALS), and provide information in an acceptable format
to all patients, recognising any difficulties and referring where appropriate
Promote the role of the senior
practice nurse in the provision of care
Team working
Understand own role and scope,
and identify how this may develop over time
Work as an effective and
responsible team member, supporting others and exploring the mechanisms to
develop new ways of working
Delegate clearly and
appropriately, adopting the principles of safe practice and assessing
competence
Ensure clear referral
mechanisms are in place to meet patient need
Prioritise own workload and
ensure effective time-management strategies are embedded within the culture of
the team
Work effectively with others
to clearly define values, direction and policies impacting upon care delivery
Participate in team activities
that create opportunities to improve patient care
Participate in and support
local projects as agreed with the practice management team
Management of risk
Manage and assess risk within the areas of
responsibility, ensuring adequate measures are in place to protect staff and
patients
Monitor work areas and practices to ensure they
are safe and free from hazards and conform to health, safety and security
legislation, policies, procedures and guidelines
Ensure safe storage, rotation and disposal of
vaccines and drugs is undertaken. Where appropriate, oversee the monitoring,
stock control and documentation of controlled drug usage according to legal
requirements
Undertake mandatory and statutory training
Apply infection control measures within the
practice according to local and national guidelines
Apply policies that reduce environmental health
risks, are culturally sensitive and increase access to health care for all
Participate in the local implementation
strategies that are aligned to the values and culture of general practice
Utilising information
Use technology as an aid to management in
planning, implementation and monitoring, presenting and communicating
information
Review and process data using accurate Read
codes about patients in order to ensure easy and accurate retrieval for
monitoring and audit processes
Manage information searches using the internet
and local library databases, for example, the retrieval of relevant information
for patients on their condition
Understand own and others responsibility to the
individual organisation regarding the Freedom of Information Act
Collate, analyse and present clinical data and
information to the team using appropriate charts and/or graphs to enhance care
Learning and development
Act as mentor to students, assessing competence
against set standards as requested and if appropriately qualified
Disseminate learning and information gained to
other team members in order to share good practice and inform others about
current and future developments
Assess own learning needs and undertake learning
as appropriate
Make effective use of learning opportunities
within and outside the workplace, evaluating their effectiveness and feeding
back relevant information
Provide an educational role to patients, carers,
families and colleagues in an environment that facilitates learning
Equality and diversity
Identify patterns of discrimination, take action
to overcome this, and promote diversity and quality of opportunity
Enable others to promote equality and diversity
in a non-discriminatory culture
Support people who need assistance in exercising
their rights
Monitor and evaluate adherence to local
chaperoning policies
Act as a role model in good practice relating to
equality and diversity
Accept the rights of individuals to choose their
care providers, participate in care and refuse care. Assist patients from
marginalised groups to access quality care.
Job description
Job responsibilities
Purpose
To work as part of
a multidisciplinary team to enable service delivery and management of high
quality evidence based care to meet the health and social care needs of the
practice population.
Job Summary
Assess, plan, develop,
implement and evaluate treatment programmes that promote health and well being
Assess, plan, implement and
evaluate individual treatment plans for patients with a known long term
condition
Proactively identify, diagnose
and manage treatment plans for patients at risk of developing a long-term
condition as appropriate
Work with other health care
professionals to diagnose, monitor, manage and treat long-term conditions,
including non-drug-based treatment methods using a management plan, and in line
with national and local policies and practice needs
Review medication for
therapeutic effectiveness, appropriate to patient needs and in accordance with
evidence-based practice and national and practice protocols
Work with patients in order to
support adherence to prescribed treatments
Provide information and advice
on prescribed or over-the-counter medication on medication regimens,
side-effects and interactions
Prioritise health problems and
intervene appropriately to assist the patient in complex, urgent or emergency
situations, including initiation of effective emergency care
Support patients to adopt
health promotion strategies that promote patients to live healthily, and apply
principles of self-care
Recognise, assess and refer
patients presenting with mental health problems
Implement vaccination and immunisation programmes
Advise, support and administer
vaccinations where appropriate for patients travelling abroad
Promote and deliver
evidence-based care for patients presenting with aural conditions
Meet the needs of patients
presenting for chronic/opportunistic wound care
Communication
Demonstrate sensitive
communication styles to ensure patients are fully informed and consent to
treatment
Communicate and support
patients receiving complex and sensitive information to patients including
unwanted pregnancy, bereavement counselling and mental health.
Communicate effectively with
patients and carers, recognising the need for alternative methods of
communication to overcome different levels of understanding, cultural
background and preferred ways of communicating
Anticipate barriers to
communication and take action to improve communication
Estimate and maintain
effective communication with individuals and groups within the practice
environment and with external stakeholders
Act as an advocate when
representing patients and colleagues
Delivering a quality service
Recognise and work within own
competence and professional code of conduct as regulated by the NMC
Produce accurate,
contemporaneous and complete records of patient consultation, consistent with
legislation, policies and procedures
Prioritise, organise and
manage own workload in a manner that maintains and promotes quality
Deliver care according to
local and national evidence-based care
Assess effectiveness of care
delivery through self and peer review, benchmarking and formal evaluation
Participate in the maintenance
of quality governance systems and processes across the practice
Utilise the audit cycle as a
means of evaluating the quality of the work of self and the team, implementing
improvements where required
Collaborate on improving the
quality of health care in partnership with other clinical teams, responding to
local and national policies and initiatives as appropriate
Evaluate the patients response
to health care provision and the effectiveness of care
Support and participate in
shared learning across the practice and wider organisation
Participate in the management
and review of patient complaints, and identify learning from clinical incidents
and near-miss events using a structured framework
Assess the impact of policy
implementation on care delivery
Participate in the performance
monitoring review of the team, providing feedback as appropriate
Understand and apply legal
policy that supports the identification of vulnerable and abused children and
adults, being aware of statutory child/vulnerable adult health procedure and
local guidance
Work within policies regarding
family violence, vulnerable adults, substance abuse and addictive behaviour,
and refer as appropriate
Leadership personal and people
development
Take responsibility for own
development learning and performance including participating in clinical
supervision and acting as a positive role model
Support the development of
others in order to maximise potential
Actively promote the workplace
as a learning environment, encouraging everyone to learn from each other and
from external good practice
Encourage others to make
realistic self-assessment of their application of knowledge and skills,
challenging any complacency and actions that are not in the interest of the
public and/or users of services
Act as a clinical leader in
the delivery of practice nurse services to patients, ensuring that the needs of
the patient are the priority
Participate in planning and
implementing changes within the area of care and responsibility
Work with practice management
to ensure sufficient staff of appropriate ability, quality and skill-mix are
available to meet current and future service delivery
Contribute and participate in
the development of local guidelines, protocols and standards
Participate in the planning
and engagement of practice-based commissioning or similar initiatives
Ensure awareness of sources of
support and guidance (eg PALS), and provide information in an acceptable format
to all patients, recognising any difficulties and referring where appropriate
Promote the role of the senior
practice nurse in the provision of care
Team working
Understand own role and scope,
and identify how this may develop over time
Work as an effective and
responsible team member, supporting others and exploring the mechanisms to
develop new ways of working
Delegate clearly and
appropriately, adopting the principles of safe practice and assessing
competence
Ensure clear referral
mechanisms are in place to meet patient need
Prioritise own workload and
ensure effective time-management strategies are embedded within the culture of
the team
Work effectively with others
to clearly define values, direction and policies impacting upon care delivery
Participate in team activities
that create opportunities to improve patient care
Participate in and support
local projects as agreed with the practice management team
Management of risk
Manage and assess risk within the areas of
responsibility, ensuring adequate measures are in place to protect staff and
patients
Monitor work areas and practices to ensure they
are safe and free from hazards and conform to health, safety and security
legislation, policies, procedures and guidelines
Ensure safe storage, rotation and disposal of
vaccines and drugs is undertaken. Where appropriate, oversee the monitoring,
stock control and documentation of controlled drug usage according to legal
requirements
Undertake mandatory and statutory training
Apply infection control measures within the
practice according to local and national guidelines
Apply policies that reduce environmental health
risks, are culturally sensitive and increase access to health care for all
Participate in the local implementation
strategies that are aligned to the values and culture of general practice
Utilising information
Use technology as an aid to management in
planning, implementation and monitoring, presenting and communicating
information
Review and process data using accurate Read
codes about patients in order to ensure easy and accurate retrieval for
monitoring and audit processes
Manage information searches using the internet
and local library databases, for example, the retrieval of relevant information
for patients on their condition
Understand own and others responsibility to the
individual organisation regarding the Freedom of Information Act
Collate, analyse and present clinical data and
information to the team using appropriate charts and/or graphs to enhance care
Learning and development
Act as mentor to students, assessing competence
against set standards as requested and if appropriately qualified
Disseminate learning and information gained to
other team members in order to share good practice and inform others about
current and future developments
Assess own learning needs and undertake learning
as appropriate
Make effective use of learning opportunities
within and outside the workplace, evaluating their effectiveness and feeding
back relevant information
Provide an educational role to patients, carers,
families and colleagues in an environment that facilitates learning
Equality and diversity
Identify patterns of discrimination, take action
to overcome this, and promote diversity and quality of opportunity
Enable others to promote equality and diversity
in a non-discriminatory culture
Support people who need assistance in exercising
their rights
Monitor and evaluate adherence to local
chaperoning policies
Act as a role model in good practice relating to
equality and diversity
Accept the rights of individuals to choose their
care providers, participate in care and refuse care. Assist patients from
marginalised groups to access quality care.