Job description
What a fantastic opportunity to join this luxury wellness travel company !!
Do you have a passion for everything wellness , and work for a luxury travel company? If so this role would be your dream job !!
Duties
• Provide consistent, professional, courteous service
• Provide knowledge and experience-based advice to satisfy customer enquiries
• Be able to meet individual sales and service targets whilst contributing to overall company goals
• Manage post-sales administration and follow-up in an organised and timely manner
• Communicate both verbally and in writing in a professional and timely manner
• Accurately record key sales and customer information in databases
• Be able to provide clear, accurate feedback from customers and suppliers to improve the customer experience
• Keep informed and educated on business and developments in the spa/wellness sector, as well as the travel sector overall
• Participate in product training and weekend FAM trips as required
About You:
• Knowledge and/or personal experience in health and wellbeing, for example exercise and fitness, yoga, spa treatments, healthy cuisine, and diet, etc.
• Experience working with high end tour operator or luxury travel agency preferred
• Ability to work and contribute within a virtual team atmosphere with a flexible attitude around the needs of the business
• Be willing and able to meet in a central London location for team building and interaction on an as needed basis (generally once a month)
• Experience working in an environment with specific performance targets
• Above average computer skills
• Strong communication skills - oral and written
• Strong personal organisational skills
• Attention to detail
• Ability to multi-task
• Desire to learn and improve
Benefits:
• Travel to visit our destinations as part of your product education.
• Competitive salary and commission scheme
• 20 days annual leave plus including bank holidays
• Remote role
• Pension Plan
• The opportunity to grow professionally as the company grows.
Other information:
Hours are :30 Monday - Friday
Saturday coverage on Saturday to be assigned on a rotating basis
Coverage of out of hours client line for emergency calls, assigned on a rotating basis
Interested apply here now or email