Job description
Streetworks Permit Coordinator
Location: Merseyside (Office-based)
Full-time 40 hours | Permanent | (8am to 5pm - 1 hour lunch)
About the Role
Our client is looking for a Streetworks Permit Coordinator to join their operations team. This is a key administrative position responsible for coordinating streetworks permits and ensuring compliance with relevant legislation and industry requirements.
You will act as a central point of contact for all office-based streetworks activities, supporting operational teams and liaising with local authorities and clients to ensure works are delivered efficiently and compliantly.
Key Responsibilities
• Act as a focal point for all office-based streetworks activities, providing support and guidance across the business
• Prepare and submit permit applications, including start, stop, and registration notices (R1)
• Respond to highway authorities and client queries within required timescales to avoid fines and penalties
• Manage permit modification requests, duration challenges, and other compliance-related communications
• Run and review daily jeopardy and compliance reports (e.g. notices due, registrations due, works in progress)
• Investigate and assist in responding to Fixed Penalty Notices (FPNs) and overrun charges
• Update internal systems with accurate permit and project information
• Liaise with local authorities, clients, and internal teams regarding streetworks activity
• Support the wider compliance team with data and reporting requirements
• Assist other business areas when required, including covering absences
Skills & Experience
Essential:
• Strong organisational skills with the ability to manage multiple priorities
• Ability to work effectively in a fast-paced and changing environment
• Excellent communication skills, both written and verbal
• Strong attention to detail and time management skills
• A proactive approach with the ability to adapt to change
• Team-oriented mindset
• Competent in Microsoft Office (Excel, Word, Outlook)
Desirable:
• Knowledge or experience of streetworks legislation (e.g. NRSWA / TMA)
• Experience using streetworks systems such as Street Manager or Symology Aurora
• Previous experience working within utilities, highways, or infrastructure environments
What’s on Offer
• Competitive salary (dependent on experience)
• 20 days annual leave plus bank holidays
• Opportunity to work within a supportive and growing team
• Exposure to a fast-paced operational environment within the utilities sector