Marine Customer Services Manager

Marine Customer Services Manager South Shields Permanent, 35 hours per week We’re Hiring! We are seeking a Marine Customer Service Manager to lead the Marine School’s administration and customer service function at Tyne Coast College. Key Responsibilities: • To oversee and manage the Marine School customer service area and staff to ensure the highest standard of customer service is maintained at all times • Ensuring internal processes for the admission and enrolment of overseas students are updated in accordance with UKVI requirements • To motivate and develop designated staff to meet key performance targets for their designated areas of responsibility What we're looking for: • Demonstrable experience of effective team management • A team player with a positive working attitude • Experience of working in a customer facing role Why join us? • Work in a unique marine environment within a supportive team • 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years’ service • Free on-site parking • On site- catering facilities • Local Government Pension Scheme • Learning & Development opportunities Closing date: Monday 3rd August