Marketing & Communications Manager

Role: Marketing & Communications Manager – Dartford Salary: £35k- £45k DOE WorkingHours: 08:30am- 17:30pm Monday to Friday Benefits: • Private medical • Bonus up to 10% based on company and personal performance • Holidays- 23 days + statutory increasing up to 25 days with service • Onsite parking • Electrical car charging points General overview: The Marketing & Communications Manager will be responsible for maintaining and enhancing the external brand presence using customer-facing communications. The role will ensure that all external communications, marketing collateral, website content, social media activity and customer-facing materials are professional, accurate, consistent and aligned with the brand. Working closely with the Sales, Commercial and Product teams, the Marketing & Communications Manager will review, create and coordinate content that supports customer engagement, promotes our products and services, and strengthens our market presence. Responsibilities: Brand Management • Act as a guardian of the brand. • Ensure consistency across all external communications and materials. • Maintain brand templates and marketing assets. • Support the development of company branding initiatives where required. Marketing Collateral Create, update and maintain customer-facing collateral including: • Brochures • Flyers • Product guides • Customer presentations • Exhibition materials • Promotional items • Technical literature • Ensure all materials are professionally presented, accurate and aligned with current branding guidelines. External Communications • Draft and coordinate external customer communications. • Support the preparation of customer announcements, newsletters and business updates. • Ensure all external communications reflect the brand and tone of voice. • Review communications produced by other departments to ensure consistency and quality. Social Media • Coordinate and maintain social media presence. • Create and schedule content across relevant platforms. • Promote company news, product launches, exhibitions and customer success stories. • Monitor engagement and recommend improvements to increase visibility. Website Management • Maintain and regularly update the website. • Monitor website performance and identify opportunities to improve user experience, ensuring all information is accurate, relevant and up to date. • Work with external website providers where required to implement improvements and updates. • Ensure new products, services and company updates are reflected on the website in a timely manner. Internal Support • Support the Sales and Commercial teams with customer-facing materials. • Assist with exhibitions, trade shows and industry events. • Liaise with suppliers, designers and marketing agencies where required. • Support company-wide communications projects as requested. Reporting • Monitor website traffic and social media engagement. • Produce simple monthly reports on marketing activity and performance. • Identify opportunities to improve customer engagement and brand visibility. The ideal candidate will have experience of: • Experience of working within a B2B marketing role, ideally within Electrical or distribution based industries • Managing website content and updates. • Producing professional marketing and communication materials. • Coordinating social media activity. • Working with external suppliers, designers or marketing agencies. • Reviewing and editing written communications. • Maintaining brand standards across multiple communication channels. It’s a bonus if you also have: • Experience within manufacturing, distribution, industrial or technical sectors. • Experience using Canva, Adobe Creative Suite or similar design software. • Understanding of SEO and website analytics.