Medical Receptionist/Administrator

Provide general reception and administrative duties as part of a team. Provide a helpful, friendly and welcoming service to our patients. Answer telephones promptly ensuring that all in-coming lines are covered at all times. Care Navigation: Assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Manage multiple inboxes. Process prescription requests. Deal with ad hoc queries from patients and other healthcare professionals. Assist other members of the practice team as required. Job description Job responsibilities Provide general reception and administrative duties as part of a team. Provide a helpful, friendly and welcoming service to our patients. Answer telephones promptly ensuring that all in-coming lines are covered at all times. Care Navigation: Assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Manage multiple inboxes. Process prescription requests. Deal with ad hoc queries from patients and other healthcare professionals. Assist other members of the practice team as required.