Medical Secretary

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Typing letters, reports and associated documentation as required b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently c. Managing all enquiries in an effective manner d. Maintaining an accurate referrals database e. Actioning incoming email f. Processing incoming letters as requested g. Scanning of patient related documentation and attaching scanned documents to patients healthcare records h. Inputting data into the patients healthcare records as necessary i. Processing referrals using the electronic referral system (ERS) j. Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms k. Clinically coding data on EMIS l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately m. Managing all administrative queries as necessary n. Carrying out system searches as requested o. Maintaining a clean, tidy, effective working area at all times p. Supporting all clinical staff with general administrative tasks as requested q. liaise and arrange meetings including the booking of rooms, and to attend meetings and take minutes. r. To provide support to clinicians involved the medical training programmes taking administrative responsibility for teaching and training at the practice. • To liaise with colleges regarding students • To keep accurate records. • To produce timetables for students time at the practice. • To be a point of contact and to oversee students during their time at the practice. s. To liaise with our existing full time medical secretary to manage the workload and cross cover for periods of annual and sick leave. Secondary responsibilities In addition to the primary responsibilities, the Medical Secretary may be requested to: a. Partake in audit as directed by the audit lead b. Produce meeting agendas and record the minutes of meetings c. Support reception staff, providing cover during staff absences d. Complete opening and closing procedures in accordance with the duty rota Job description Job responsibilities The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Typing letters, reports and associated documentation as required b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently c. Managing all enquiries in an effective manner d. Maintaining an accurate referrals database e. Actioning incoming email f. Processing incoming letters as requested g. Scanning of patient related documentation and attaching scanned documents to patients healthcare records h. Inputting data into the patients healthcare records as necessary i. Processing referrals using the electronic referral system (ERS) j. Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms k. Clinically coding data on EMIS l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately m. Managing all administrative queries as necessary n. Carrying out system searches as requested o. Maintaining a clean, tidy, effective working area at all times p. Supporting all clinical staff with general administrative tasks as requested q. liaise and arrange meetings including the booking of rooms, and to attend meetings and take minutes. r. To provide support to clinicians involved the medical training programmes taking administrative responsibility for teaching and training at the practice. • To liaise with colleges regarding students • To keep accurate records. • To produce timetables for students time at the practice. • To be a point of contact and to oversee students during their time at the practice. s. To liaise with our existing full time medical secretary to manage the workload and cross cover for periods of annual and sick leave. Secondary responsibilities In addition to the primary responsibilities, the Medical Secretary may be requested to: a. Partake in audit as directed by the audit lead b. Produce meeting agendas and record the minutes of meetings c. Support reception staff, providing cover during staff absences d. Complete opening and closing procedures in accordance with the duty rota