Job description
The successful candidate will project a positive and
friendly image to all patients and visitors, while dealing with queries
in a professional, courteous and efficient way, ensuring a high-level of
service is delivered at all times. They will process all referrals in a timely
manner ensuring attention to detail.
Duties and Responsibilities:
The following are the core responsibilities of a Medical
Secretary. There may be on occasion, a requirement to carry out other tasks;
this will be dependent upon factors such as workload and staffing levels:
To provide an efficient typing and word
processing service for the clinical team and other colleagues as required. This
includes typing letters, reports, referrals, minutes in an accurate manner
Liaising with external agencies such as hospitals and
community services, ensuring referrals are processed efficiently
Processing Insurance Medical Reports, Patient forms
following completion by GPs.
Liaising with external agencies such as hospitals and
community services,ensuring referrals are processed correctly.Dealing with all tasks/notifications/MS teams from
clinicians or patients regardingany aspect of secondary care referrals and tests. Chasing
appointments, results, referrals as required.
Answer incoming phone calls regarding referrals, hospital
tests or enquiries fromsecondary care, patients and carers in an appropriate manner.
Ensure all private work is completed, invoiced and tracked
on the spreadsheet
Actioning all relevant incoming email.
Answer all Accurx.
Complete all assigned tasks in a timely manner.
Ensure outstanding queries are explained and handed over to
other staff members.
Job description
Job responsibilities
The successful candidate will project a positive and
friendly image to all patients and visitors, while dealing with queries
in a professional, courteous and efficient way, ensuring a high-level of
service is delivered at all times. They will process all referrals in a timely
manner ensuring attention to detail.
Duties and Responsibilities:
The following are the core responsibilities of a Medical
Secretary. There may be on occasion, a requirement to carry out other tasks;
this will be dependent upon factors such as workload and staffing levels:
To provide an efficient typing and word
processing service for the clinical team and other colleagues as required. This
includes typing letters, reports, referrals, minutes in an accurate manner
Liaising with external agencies such as hospitals and
community services, ensuring referrals are processed efficiently
Processing Insurance Medical Reports, Patient forms
following completion by GPs.
Liaising with external agencies such as hospitals and
community services,ensuring referrals are processed correctly.Dealing with all tasks/notifications/MS teams from
clinicians or patients regardingany aspect of secondary care referrals and tests. Chasing
appointments, results, referrals as required.
Answer incoming phone calls regarding referrals, hospital
tests or enquiries fromsecondary care, patients and carers in an appropriate manner.
Ensure all private work is completed, invoiced and tracked
on the spreadsheet
Actioning all relevant incoming email.
Answer all Accurx.
Complete all assigned tasks in a timely manner.
Ensure outstanding queries are explained and handed over to
other staff members.