Medical Secretary

To be the first point of contact for the Consultant and their Medical Team. Managing enquiries from patients, carers and professionals; providing non-clinical help and advice; and utilising experience and knowledge to identify when urgent action may be required by the Consultant or Medical Team. To respond sensitively to patients, showing empathy and recognising that they may sometimes be distressed or upset. The post holder has direct contact with relatives and carers and needs to demonstrate tact and diplomacy. To plan and organise clinics in order to meet fluctuations in capacity and demand. This will involve patients being seen in the community. To adopt a constantly flexible approach to ensure that all Consultant objectives are completed efficiently and within given timescales. To co-ordinate the provision of meetings, as needed to support multi-agency working. To ensure all documentation/records are made available in advance of clinics as required. This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas Job description Job responsibilities To be the first point of contact for the Consultant and their Medical Team. Managing enquiries from patients, carers and professionals; providing non-clinical help and advice; and utilising experience and knowledge to identify when urgent action may be required by the Consultant or Medical Team. To respond sensitively to patients, showing empathy and recognising that they may sometimes be distressed or upset. The post holder has direct contact with relatives and carers and needs to demonstrate tact and diplomacy. To plan and organise clinics in order to meet fluctuations in capacity and demand. This will involve patients being seen in the community. To adopt a constantly flexible approach to ensure that all Consultant objectives are completed efficiently and within given timescales. To co-ordinate the provision of meetings, as needed to support multi-agency working. To ensure all documentation/records are made available in advance of clinics as required. This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas