Mental Health Recovery Worker

Main Duties and Responsibilities 1) Provide key-worker support to individuals with mental illness, through one-to-one and group support. 2) To have the individuals needs at the fore at all times, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations. 3) Carry out assessments of service users engaging with the service, prioritising needs effectively. 4) To be familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals. 5) Liaise with other external agencies, mental health services, and community groups on behalf of service users. 6) Enable and encourage service users to learn about and attend local services in their community, and facilitate access to alternative services where required. 7) Encourage service users to recognise, understand, and manage factors that affect their mental wellbeing and physical health. 8) Ensure people are at the centre of the support they receive. 9) Carry out individual safety and support planning within organisational and legislative requirements. 10) Work with service users to develop, review, monitor and adapt support and safety plans. 11) Ensure effective incident and complaint recording, including reporting on Sphera. 12) Support and guide volunteers to be successful in their role. 13) Monitor and report to senior staff on the effectiveness of support delivery and contract performance. 14) Participate in monitoring requirements of the service by providing statistical and qualitative information on activities, success stories, and outcomes achieved. 15) Engage with community events, meetings, and forums to promote the service. 16) To attend meetings and training where necessary. 17) Ensure all activities meet organisational values and standards and are compliant with relevant regulatory frameworks (e.g., safeguarding, GDPR). Personal Development 1) Undertake training as required or considered appropriate for the role. 2) Actively participate in regular supervision sessions and team meetings. 3) Participate in Individual Performance Review and Personal Development plans, and undertake training and development as identified within these discussions and as indicated by the requirements of the post. General 1) Maintain a professional and confidential approach to work at all times. 2) Work in line with Derbyshire Mind policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, safeguarding, data protection and equal opportunities. 3) Actively promote the aims and principles of Derbyshire Mind and take part in any Derbyshire Mind activities as directed. 4) Maintain the confidentiality of any information gained during employment with Derbyshire Mind at all times. 5) The post holder will be required to travel frequently across Erewash, Derbyshire, therefore a full driving license and access to your own car is required. The post holder will also need to be flexible in their approach to working from our office or home as appropriate/ required. 6) The post requires flexible working, which may include some evening and weekend work on occasion. This job description may be subject to joint review from time to time between the post holder and Derbyshire Mind. Job description Job responsibilities Main Duties and Responsibilities 1) Provide key-worker support to individuals with mental illness, through one-to-one and group support. 2) To have the individuals needs at the fore at all times, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations. 3) Carry out assessments of service users engaging with the service, prioritising needs effectively. 4) To be familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals. 5) Liaise with other external agencies, mental health services, and community groups on behalf of service users. 6) Enable and encourage service users to learn about and attend local services in their community, and facilitate access to alternative services where required. 7) Encourage service users to recognise, understand, and manage factors that affect their mental wellbeing and physical health. 8) Ensure people are at the centre of the support they receive. 9) Carry out individual safety and support planning within organisational and legislative requirements. 10) Work with service users to develop, review, monitor and adapt support and safety plans. 11) Ensure effective incident and complaint recording, including reporting on Sphera. 12) Support and guide volunteers to be successful in their role. 13) Monitor and report to senior staff on the effectiveness of support delivery and contract performance. 14) Participate in monitoring requirements of the service by providing statistical and qualitative information on activities, success stories, and outcomes achieved. 15) Engage with community events, meetings, and forums to promote the service. 16) To attend meetings and training where necessary. 17) Ensure all activities meet organisational values and standards and are compliant with relevant regulatory frameworks (e.g., safeguarding, GDPR). Personal Development 1) Undertake training as required or considered appropriate for the role. 2) Actively participate in regular supervision sessions and team meetings. 3) Participate in Individual Performance Review and Personal Development plans, and undertake training and development as identified within these discussions and as indicated by the requirements of the post. General 1) Maintain a professional and confidential approach to work at all times. 2) Work in line with Derbyshire Mind policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, safeguarding, data protection and equal opportunities. 3) Actively promote the aims and principles of Derbyshire Mind and take part in any Derbyshire Mind activities as directed. 4) Maintain the confidentiality of any information gained during employment with Derbyshire Mind at all times. 5) The post holder will be required to travel frequently across Erewash, Derbyshire, therefore a full driving license and access to your own car is required. The post holder will also need to be flexible in their approach to working from our office or home as appropriate/ required. 6) The post requires flexible working, which may include some evening and weekend work on occasion. This job description may be subject to joint review from time to time between the post holder and Derbyshire Mind.