Motor Claims Intervention Handler

Motor Claims Intervention HandlerSalary: £24,500 - £26,000 + bonus (up to 10%) Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week Rota Location: Birmingham Business Park (B37) - Office Based MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair. Led by a highly experienced leadership team with over 40 years' industry expertise, the business continues to expand and is now seeking Motor Claims Intervention Handlers to join its Birmingham-based team. This role is ideal for customer-focused professionals who enjoy working in a fast-paced environment and want to make a real impact on claims outcomes. The RoleYou will be responsible for: • Making outbound calls to third parties to secure successful interventions and achieve commercial objectives. • Establishing third-party needs to control costs and minimise claims spend. • Managing follow-ups and supporting the end-to-end claims process. • Identifying potential fraud, exaggeration, and indemnity risks. • Reviewing processes, highlighting leakage, and suggesting improvements. • Handling technical queries, escalations, and liability referrals. • Sharing best practice and supporting team performance. About YouYou are: • Passionate about delivering a positive third-party claims journey. • Tenacious, motivated, and results-driven. • A strong problem solver who adapts well to change. • A collaborative team player who enjoys sharing knowledge. Click APPLY to learn more about this opportunity.