Multi modal operations clerk

Our client, a well-established and growing logistics provider, is seeking an experienced Multi-Modal Freight Operations Clerk with a strong background in ocean freight. This is an excellent opportunity for a detail-oriented and customer-focused professional to join a fast-paced operations team. Key Responsibilities • Manage end-to-end ocean freight shipments, including import and export operations • Coordinate multi-modal transport movements (sea, road, and air where required) • Complete full and accurate customs entries in line with current regulations • Liaise with shipping lines, hauliers, customs authorities, and internal teams • Provide exceptional customer service, acting as a key point of contact for clients • Monitor shipment progress and proactively resolve any issues or delays • Prepare and process invoicing and billing, ensuring accuracy and timeliness • Maintain compliance with all relevant industry and customs regulations Key Requirements • Proven experience in a freight forwarding • Strong ocean freight knowledge (essential) • Experience completing full customs entries independently • Familiarity with multi-modal transport operations • Excellent customer service and communication skills • Strong attention to detail and ability to work under pressure • Experience with billing and invoicing processes • Proficiency in relevant freight and customs software systems Hours Monday - Friday 7.00am - 16.00pm / Monday - Friday 8.00am - 17.00pm