Ocean Operator

Our client, a well-established international freight forwarding business, is seeking an experienced Seafreight Import or Export Operator to join their growing operations team. This is an excellent opportunity for a freight professional with a minimum of 2 years' experience in Seafreight Imports or Exports who is looking to take ownership of shipments from start to finish within a fast-paced and customer-focused environment. The RoleOperating within a cradle-to-grave structure, you will be responsible for managing the complete shipment lifecycle, ensuring a seamless service for customers while maintaining operational efficiency and profitability. Key Responsibilities • Manage Seafreight Import or Export shipments from booking through to final delivery. • Coordinate all aspects of the shipping process, including documentation, customs requirements, carrier bookings, and customer communication. • Liaise with shipping lines, overseas agents, hauliers, warehouses, and customers to ensure smooth movement of cargo. • Monitor shipment progress and proactively resolve any operational issues or delays. • Prepare and process all relevant freight documentation accurately and efficiently. • Ensure compliance with all relevant shipping, customs, and company procedures. • Take ownership of individual job files, including responsibility for revenue generation and profitability (P&L). • Maintain strong customer relationships through excellent communication and service delivery. • Support the wider operations team as required. Requirements • Minimum 2 years' experience within Seafreight Imports or Seafreight Exports. • Previous experience managing shipments from start to finish (cradle-to-grave). • Strong understanding of international freight forwarding processes and documentation. • Commercial awareness with experience managing job profitability and revenue. • Excellent organisational and problem-solving skills. • Strong communication skills and ability to build relationships with customers and suppliers. • Ability to work effectively in a fast-paced freight forwarding environment. What's on Offer • Competitive salary package. • Opportunity to join a respected and growing freight forwarding business. • Supportive team environment with genuine opportunities for career development. • Exposure to a varied and autonomous operational role with full ownership of shipments.