OpenTWINS - Technical Services Manager

I am partnering with a leading Reinsurance Broker looking for an OpenTWINS superuser to become the subject matter expert across their Technical Services function. In this role you will act as the go-to expert for OpenTWINS, helping to drive consistency, efficiency and best practice across the business while supporting system enhancements, process improvements and user engagement. The Role • Act as the primary OpenTWINS Subject Matter Expert across the business • Support and advise Technical Services teams on system functionality, best practice and technical processing matters • Manage OpenTWINS administration, including user maintenance, templates and configuration • Lead user training and support colleagues in developing their OpenTWINS knowledge • Drive system enhancements, upgrades, testing activities and continuous improvement initiatives Your Experience • Extensive experience within London Market Technical Processing • Expert-level knowledge of OpenTWINS is essential • Strong understanding of Technical Services processes and associated operational controls • Experience delivering training, coaching or knowledge-sharing initiatives • IT literacy in Word, Outlook and Excel