Operations Support Officer

Role Overview We are delighted to be partnering with the Garfield Weston Foundation to recruit an Operations Support Officer. The Garfield Weston Foundation is a well-established and highly respected grant-making charity, supporting a wide range of causes across the UK. With a long-standing commitment to improving the lives of those in need, the Foundation provides funding to charities working across areas including welfare, education, youth, community, environment, faith, arts, and heritage. Known for its collaborative and impactful approach, the Foundation plays a vital role in strengthening organisations and communities nationwide. This is a fantastic opportunity to join a purpose-driven organisation at the heart of impactful grant-making. The role will play a key part in ensuring the smooth running of day-to-day operations, supporting internal teams and charities they support, and helping to maintain high-quality processes that underpin the Foundation’s work. You’ll be at the centre of the organisation’s activity—providing hands-on support across administration, logistics, and operational processes—making a tangible difference to how the organisation functions. Key Responsibilities: • Support the Head of Operations to ensure systems and processes run efficiently for staff and applicants • Provide project support for technology improvements and development initiatives • Proactively identify, troubleshoot, and resolve data and system-related issues • Deliver training and provide ongoing systems support to the team • Support system upgrades, including configuration, testing, and troubleshooting the grantmaking system • Manage the database day-to-day, including processing decisions and payments, reporting, maintaining data quality, and ensuring GDPR compliance • Maintain and review operational processes and procedures to ensure effective organisational functioning • Oversee website management, stakeholder enquiries, and provide general operational support to colleagues as needed Person Specification: • Experience in an administrative or operations-based role, ideally within a charity or not-for-profit environment • Strong organisational skills with the ability to manage multiple priorities effectively • Excellent communication skills, both written and verbal • Proactive and solutions-focused, willing to engage and support where needed • High attention to detail and ability to maintain accurate records • Comfortable working both independently and as part of a team • Confident using Microsoft Office systems and/or CRM databases • A genuine interest in the work of the Garfield Weston Foundation and the wider charity sector What’s on Offer: • Salary: c£35,000 • Location: On-site, Mayfair, London • Contract: Permanent, Full Time How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email). We aim to respond to successful candidates within 48 working hours. Commitment to Diversity: The Garfield Weston Foundation is committed to building a diverse and inclusive workplace. We welcome applications from all backgrounds and communities and are happy to make reasonable adjustments to support you throughout the recruitment process.