Operations Team Manager

Operations Team Manager Full time – Permanent Salary - £55,000 - £60,000 plus bonus Are you an experienced operations leader ready to shape, inspire and develop a high performing team? We’re looking for a Operations Team Manager to lead a busy, skilled technical department and drive excellence across all areas of technical installations service delivery. The Opportunity In this role, you will oversee a multi-disciplinary technical function, ensuring the highest standards of service, accuracy and professionalism. You’ll work closely with senior stakeholders, champion best practice, and play a key part in continuously enhancing processes, systems and technical capabilities across the organisation. This is an ideal position for a confident people leader from a strong cross functional operations management background, who thrives on coaching large teams, improving consistency, and delivering outstanding results in a fast paced environment. Key Responsibilities • Lead, manage and develop a technical services team, ensuring alignment, collaboration and high performance. • Oversee day to day operations, setting clear standards and ensuring work is completed to exceptional quality. • Coach and mentor team members at all levels, fostering a culture of growth, ownership and accountability. • Drive continuous improvement, reviewing processes and implementing best practice across the department. • Collaborate with senior leaders to ensure technical standards, compliance and methodologies remain up to date. • Support the production of technical documentation, including specifications, reports, drawings and calculations. • Analyse departmental metrics and reporting data to support operational and strategic decision making. • Manage complex technical queries, providing guidance and escalation support where required. • Build positive working relationships with internal teams, ensuring smooth communication and problem resolution. About You You will be a strong strategic leader with a proven background in technical operations. You bring a calm, diplomatic and solution focused approach, with the ability to balance people leadership, process improvement and technical integrity. Essential Skills & Experience • Extensive experience leading and developing large technical, engineering field based installation teams. • Ideally having direct line management experience of 10-15 people and teams in excess of 30 people • Strong understanding of technical standards, systems or industry regulations relevant to your background. • Excellent communication and influencing skills, able to inspire confidence at all levels. • Highly organised with strong prioritisation abilities. • Emotionally intelligent, supportive and able to build trusted relationships. • Proactive mindset with strong problem solving and decision making ability. • A drive for continuous improvement and professional development. Why Join? You’ll be part of a supportive, collaborative environment that values expertise, encourages innovation and empowers leaders to make meaningful impact. This is a fantastic opportunity to shape the future of a technical department and grow your career within a progressive organisation.