Outpatient Pharmacy Dispensing Assistant (Weekend)

Key Job Responsibilities Dispensing • Prepare labels using the pharmacy computer system (JAC) and correctly assemble prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP). • To make simple dilutions as determined by the pharmacist. • Organise the timely supply of out of stock medication to patients. • Communicate any delays in supply to the appropriate person. . • Counsel patients on the use of their dispensed medications, offering advice and answering any queries they may have. Refer any queries to a pharmacist when appropriate. Ordering and Stock Management: • Receive deliveries from suppliers and manufacturers. • Check delivery for accuracy against paperwork. • Query discrepancies and damaged stock with supplier/senior staff member. • Securely store stock into the allocated areas ensuring rotation of stock. • Ensure stock is accurately loaded into the robot. • Enter products onto the Pharmacy computer system. • Query computer stock level discrepancies with a senior member of staff. • File paperwork and keep relevant documentation. • Remove expired, unwanted and overstocked drugs and inform a senior member of staff. • Empty the returned patient/ or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP. • To assist with stock control and the maintenance of reasonable stock levels within the retail environment. • Order stock from suppliers and manufacturers in accordance with the ordering procedures and order of delegation/financial instructions. Customer Service and Communication: • Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy. • To respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate. • Receive prescriptions/orders and process on to the pharmacy prescription tracking system ensuring accurate data entry. • Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption. • To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement. • To select and recommend suitable products and provide advice on their correct use. Job description Job responsibilities Key Job Responsibilities Dispensing • Prepare labels using the pharmacy computer system (JAC) and correctly assemble prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP). • To make simple dilutions as determined by the pharmacist. • Organise the timely supply of out of stock medication to patients. • Communicate any delays in supply to the appropriate person. . • Counsel patients on the use of their dispensed medications, offering advice and answering any queries they may have. Refer any queries to a pharmacist when appropriate. Ordering and Stock Management: • Receive deliveries from suppliers and manufacturers. • Check delivery for accuracy against paperwork. • Query discrepancies and damaged stock with supplier/senior staff member. • Securely store stock into the allocated areas ensuring rotation of stock. • Ensure stock is accurately loaded into the robot. • Enter products onto the Pharmacy computer system. • Query computer stock level discrepancies with a senior member of staff. • File paperwork and keep relevant documentation. • Remove expired, unwanted and overstocked drugs and inform a senior member of staff. • Empty the returned patient/ or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP. • To assist with stock control and the maintenance of reasonable stock levels within the retail environment. • Order stock from suppliers and manufacturers in accordance with the ordering procedures and order of delegation/financial instructions. Customer Service and Communication: • Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy. • To respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate. • Receive prescriptions/orders and process on to the pharmacy prescription tracking system ensuring accurate data entry. • Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption. • To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement. • To select and recommend suitable products and provide advice on their correct use.