Job description
People, Legal, Claims and Fraud Risk Oversight Manager
Location: Able to travel to Manchester or Brentwood
We are seeking an experienced Oversight Manager who will be responsible for the development, maintenance, and oversight of robust frameworks for People Risk, Legal Risk, Claims Risk, and Fraud Risk, ensuring alignment with regulatory requirements, business needs, and industry best practice.
You will provide analytical review and challenge of end-to-end business performance from a risk perspective, delivering insight into key drivers of risk and the performance of functional interrelationships across the Saturn Group and its outsourced partners.
Key Responsibilities:
• Provide second-line oversight and challenge across People, Legal, Claims and Fraud Risk, ensuring frameworks, policies, appetite, strategy, metrics and RCSAs remain effective, proportionate and compliant with regulatory requirements.
• Review and challenge the effectiveness of risk management frameworks, controls, processes, risk events, exceptions and remediation plans, ensuring risks are identified, assessed and managed within appetite.
• Deliver independent assurance and expert challenge to first-line teams on control adequacy, risk responses and the timely resolution of issues and actions.
• Monitor emerging risks and trends, providing insight and recommendations to strengthen resilience, governance and control effectiveness.
• Build and maintain strong relationships with senior leaders, business teams and outsourced partners, providing trusted risk advice and influencing informed decision-making.
• Facilitate transparent and constructive engagement with stakeholders, translating complex risk issues into clear, actionable insights and promoting accountability across the business.
• Provide second-line opinions and assurance on risk-related initiatives, attend governance committees to deliver oversight and challenge, and contribute to CRO and other risk reporting.
• Champion a positive, innovative and risk-aware culture, supporting organisational change, employee engagement and continuous improvement.
About You:
• A risk professional with experience in Claims and Fraud risk within the general insurance industry (People and Legal Risk advantageous).
• Experience of leading initiatives across large stakeholder groups which have delivered improvements in risk frameworks, governance, and oversight.
• Knowledge and understanding of business operations, claims processes, legal frameworks, and fraud prevention mechanisms.
• Knowledge of and understanding of the regulatory framework and requirements in relation to risk including FCA/PRA handbooks.
• Ability to provide strong oversight and challenge Senior Management.
• An ability to communicate complex/technical matters to different audiences.