PA / Office Manager

Location: Horsham, West Sussex Hours: Part-time, 12 to 16 hours per week Contract: Temporary, 2 months Pay: £20 per hour (+ holiday) Start Date: ASAP Prospectus is delighted to be supporting our client, the UK's only charitable organisation dedicated to supporting and promoting the interests of professional proprietors of equestrian establishments, in their search for a temporary PA / Office Manager. This is a fantastic opportunity for an experienced administrator to join a small, friendly charity and play a key role in supporting its members, trustees, and daily operations. The successful candidate will be highly organised, proactive, and confident managing a broad range of office and membership administration responsibilities. Responsibilities • Act as the first point of contact for members and stakeholders, handling enquiries via telephone and email. • Manage the office inbox and ensure correspondence is dealt with promptly and professionally. • Support membership administration, including processing new memberships, updating member records, and maintaining accurate databases. • Coordinate safeguarding course bookings and issue certificates to participants. • Prepare, send, and maintain records of membership and course-related certificates. • Update Excel spreadsheets, CRM systems, and internal records to ensure accurate reporting and administration. • Provide administrative support to trustees, including diary coordination and assistance with ad hoc tasks. • Undertake general office administration, including filing, scanning, printing, post management, and document preparation. • Help maintain efficient office systems and processes that support the smooth running of the organisation. Requirements • Proven experience in an administrative, office management, or PA position. • Strong working knowledge of Microsoft Office, particularly Excel and Word. • Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities. • Confident communicator with excellent written and verbal communication skills. • Able to work effectively both independently and as part of a small team. • Experience working with CRM systems and databases would be advantageous. • Experience using Xero would be beneficial but is not essential. • A full driving licence and access to a vehicle is required due to the office location. This is an excellent opportunity to join a well-respected membership charity and contribute to the delivery of an essential service supporting the equestrian sector. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.